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Why Data-Driven Decision-Making Will Define the Future of Retail
When the first department store opened more than 100 years ago, the goal was to offer a multitude of specialty goods to a large number of people. Today, online stores…
Executive Viewpoints November 19CVS to Close 900 Locations Over Three Years, Focus on Three Store Formats as Part of Omnichannel Strategy
CVS Health is accelerating its digital transformation through the closure of 900 stores over the next three years and the appointment of three new leaders. This includes the creation of…
News November 18Macy’s Plans Online Marketplace Launch for 2022, Reconsiders 60 Store Closures
Macy’s is continuing its omnichannel evolution with the launch of a curated digital marketplace for both its flagship brand and Bloomingdale’s slated to open in the second half of 2022.…
News November 18Starbucks Teams with Amazon Go for New Combination Store Concept in NYC
Doors have opened on a new concept store from Starbucks and Amazon Go aims to combine comfort and convenience by bringing together the lounge aesthetic of a Starbucks café and…
News November 18#RIC21 Provides 8 Real-World Answers to the Question ‘What do Consumers Really Want?’
Retailers certainly need to know what consumers want, but perhaps an even more important question is: How do I provide it to my shoppers? Fortunately the 2021 Retail Innovation Conference,…
Features November 18Retail Innovation Conference Expands, Becomes Curated Destination for Connected Commerce
For nearly 15 years, Retail TouchPoints has been retailers’ go-to source for news, education and events around optimizing the customer experience across all channels. We know that retail leaders are facing a new reality —…
News November 18Barnes & Noble to Host Paper Source Shops this Holiday Season
Paper Source will launch a new shop-in-shop experience in two Barnes & Noble stores this holiday season in the first collaboration of the two retail brands, which are both owned…
News November 18PreciseTarget Helps Retailers Find and Reach Out to High-Value Customers
Retail data science solution provider PreciseTarget has launched AcquisitionAI, a tool designed to give instant analysis of a brand’s newly acquired customers, automatically generating audiences that target the highest-value shoppers…
News November 18How to Win in the Real-Time Holiday Retail Era
Holiday shopping season is upon us. Consumer expectations of retailers have been transformed by their experiences buying from Amazon and other innovative retailers that are able to provide fast, efficient…
Executive Viewpoints November 18


















