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The Mistake Retailers Risk Making with Contact Center as a Service
How can we serve customers more effectively? The question may be as old as retail itself, but in the last few years, some brands have found a fresh answer…shifting their…
Executive Viewpoints December 17
Chico’s Adds Two-Hour Delivery in Partnership With Walmart GoLocal
Chico’s FAS will offer two-hour delivery through Walmart GoLocal, starting in select markets including Chicago and Fort Myers, Fla., with plans to expand to other areas in 2022. The partnership…
News December 16
ThredUP, Mercari Use TV Tie-In, Brick-and-Mortar Pop-Up to Attract New Consumers to Resale
Buying and selling secondhand is gaining traction with consumers, facilitated by a growing number of online resale platforms that make the process easier and more accessible. Now, two of the…
News December 16
Walmart Teams With TalkShopLive to Make Videos Shoppable Across Platforms
Walmart is expanding its ability to offer shoppable content at multiple touch points by teaming up with the streaming, social buying and selling platform TalkShopLive. The retailer can now provide…
News December 16
Marketing Platform Rokt Raises $325 Million, Pushing Total Valuation to Just Shy of $2 Billion
Ecommerce and machine learning solution provider Rokt has closed a $325 million Series E funding round led by Tiger Global, which brings the company’s valuation to $1.95 billion. The company…
News December 16
Wildfire Systems Lets Loyalty Programs Automatically Find and Apply Promotions
Financial technology platform Wildfire Systems’ turnkey white-label loyalty platform can now help shoppers automatically find and apply the optimal coupon for their purchase. The Couponator feature aims to improve the…
News December 16
How to Design Ecommerce Search Filters That Convert
Your site’s search box has an outsized role in buyer success. Did you know that approximately 40% of your visitors will use on-site search when they land on your site,…
Executive Viewpoints December 16
Target Enhances Commitment to Black-Owned Brands With Shark Tank-Style TV Series
Target has launched the Bet on Black pitch competition series, which will highlight 12 Black-owned startups in a range of industries. The series, which will premier digitally on Jan. 10,…
News December 15
Luxury Resale Update: Rebag Snags $33M in Fresh Funding, Farfetch Acquires Luxclusif
Luxury resale platform Rebag has raised $33 million in Series E funding, bringing its total raised to $101 million. Additionally, luxury fashion site Farfetch is moving further into recommerce with…
News December 15
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