Retail TouchPoints

Latest Posts

‘Heritage Sometimes Isn’t Enough’: Ralph Lauren CEO on the Brand’s Reinvention

For more than 50 years, Ralph Lauren has successfully established and maintained its position as a classic brand. Whether customers are shopping for formalwear, athleticwear or home décor, they know…

Features January 19

Why Retailers’ Data Privacy Policies are the New Customer Experience

Brands have always focused on personal touches and customization for consumers, yet a recent eMarketer report found growing concerns around data privacy, with nearly nine out of 10 consumers saying…

Executive Viewpoints January 19
Alibaba Fiscal 2021 Q4

Alibaba Exec: Luxury Success in China Requires Targeting, Customer Engagement — and Fun

China is an important market for luxury retailers looking to expand their audience, but gaining a foothold in such a large, diverse market requires a careful approach that can be…

News January 18

Sheetz Adopts Unified Solution to Optimize Demand Planning

Sheetz, a convenience store chain with 630 stores across six states, has chosen the RELEX Solutions unified retail planning solution. The retailer will use the technology to help position it…

News January 18

JD.com Enters Partnership to Help U.S. Retailers Sell to Chinese Customers

JD.com has joined forces with Shopify to help retailers access China’s ecommerce market. Shopify users can list their products on JD’s cross-border ecommerce platform JD Worldwide, providing them greater access…

News January 18

How to Keep Your Loyalty Program Members Engaged Long-Term, Even After the Holidays

Retailers frequently ask customers to enroll in a loyalty program at point of sale — especially during the holiday shopping season. In fact, 61% of consumers have joined a loyalty…

Executive Viewpoints January 18

Why Diversity is a Key Driver for Growing Talent, Product Assortment and Your Customer Base

Diversity is a vast topic with any number of challenges — but also with potential solutions that can build on each other to build a stronger whole. Two sessions at…

Features January 18

What to Know About Gen Z Attitudes Toward the Post-Purchase Experience

Did you know there are approximately 67 million people in the U.S. who were born between 1997-2012? This group, known as Gen Z, makes up approximately 20% of the total…

Executive Viewpoints January 17

Influencer Marketing and the Evolution of Social Commerce

Featuring: Alessandro Bogliari, The Influencer Marketing Factory “How do you define social commerce?” The answer may be different depending on who you ask. But Alessandro Bogliari, Co-Founder and CEO of The Influencer…

Podcasts January 17
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank