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Study: Why Marketplaces Attract Valuable ‘Power Shoppers’
Today’s online shoppers have become accustomed to a wide selection of in-stock products at competitive prices that can be delivered in a matter of days. It’s a high bar. Given…
Features January 283 Ways Retailers Can Remove the Intimidation Factor Around Digital Touch Points
Digital transformation in grocery has always lagged behind other retail sectors. According to McKinsey Research, ecommerce adoption in grocery was approximately 4% before the pandemic, while industries like beauty, apparel…
Executive Viewpoints January 28Retail’s Best Gift Ever? Zero-Party Data
Things haven’t been easy of late for the retail sector. The combination of labor shortages, rising costs, product availability and shipping delays, and of course good old-fashioned DTC competition and…
Executive Viewpoints January 28Registration Is Live For The Retail Innovation Conference & Expo Event
Registration has officially opened for The Retail Innovation Conference & Expo (#RICE22), which will take place May 10-12, 2022 at McCormick Place Convention Center in Chicago. The conference and expo, led by leading retail…
Features January 27Walmart Puts Tactile Displays, Product Discovery at Forefront of New Signature Experience
Walmart has introduced a new signature experience at its incubator location in Springdale, Ark. called “Time Well Spent.” The updated store has new features aimed at amplifying the physical, human…
News January 27Petco to Set up Shop-in-Shops at Lowe’s
Lowe’s and Petco are piloting a new store-in-store program that will bring a selection of Petco’s pet products and services to the home improvement retailer. The first Lowe’s + Petco…
News January 27Microsoft and FedEx Partner to Help Retailers Streamline Last Mile Logistics
Microsoft and FedEx are partnering to combine FedEx’s network intelligence with capabilities from Microsoft Dynamics 365 to introduce a cross-platform “logistics as a service” offering for retailers. The solution is…
News January 27How Neiman Marcus is Using Next-Gen Tech to Deliver on its Century-Old Promise
A lot has changed since the Neiman Marcus Group (NMG) was founded back in 1907, but one thing that hasn’t changed is the company’s relentless focus on customer service and…
Features January 27Don’t Shop Around on Sustainability: Carbon Labels Deliver the Goods
Did your brand make any new year’s resolutions for 2022? One of the best resolutions brands can make — at new year’s or any time — is to be more…
Executive Viewpoints January 27


















