Retail TouchPoints

Latest Posts

Time to De-Uberize: the Hidden Power of Live Commerce

Recently, retail and manufacturing brands have been following an odd if predictable playbook. They have taken the lead of the ride-sharing service Uber and dedicated themselves to providing faster, easier…

Executive Viewpoints February 28

Can Brands Close the Relevance Gap?

Featuring: Michael Osborne, President, Wunderkind Consumers know how to judge the quality of marketing messages. In their mind, that quality has a direct connection to the quality of the brand…

Podcasts February 28
Bath & Body Works, L Brands, Andrew Meslow

Bath & Body Works CEO Meslow to Step Down, Citing Health Reasons

Bath & Body Works CEO Andrew Meslow announced this week that his departure would be finalized on May 12, 2022. Chair of the Board of Directors Sarah E. Nash has…

News February 25
RGCA, gift card scam, FTC, gift card payment

Gift Card Association Promotes PSA Warning Consumers About Fraud Dangers

Gift cards remain a popular purchase among consumers, but they also provide openings for scammers and criminals. In conjunction with the upcoming National Consumer Protection Week, the Retail Gift Card…

News February 25

b8ta Ends U.S. Operations but the Experiential Trailblazer Leaves Multiple Lessons for Other Retailers

Experiential retailer b8ta officially shut down its U.S. brick-and-mortar operations on Feb. 18, 2022, according to the company website. The brand’s international businesses, b8ta Japan and b8ta MENA in the…

News February 25

Nordstrom Issues Supplier Mandate for RFID Tagging

Nordstrom has joined other retailers in mandating the application of RFID tags to the products it sells in its stores. The company’s directive to its suppliers includes RFID ticketed products…

News February 25

High-Quality Data is the Answer to Retailers’ Supply Chain Hurdles and Out-of-Stocks

The recent and unexpected emergence of (and fallout from) the omicron variant has deeply impacted retailers and created even more supply chain hurdles, including labor shortages. This follows in the…

Executive Viewpoints February 25

50% of China’s Luxury Shoppers are New to the Market  — And Here’s How to Reach Them

The explosive growth of China’s luxury fashion sector is being driven by a major influx of new shoppers: 50% of customers entered the market just in the past 12 months,…

Features February 25

Why Retailers and Social Networks are Saying ‘Full Stream Ahead!’

Online is becoming a main vehicle for purchases, and forward thinking businesses are already finding ways to seamlessly integrate their in-store and virtual experiences. In today’s world brands need to…

Executive Viewpoints February 25
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank