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How Brands Will Harness IoT and Mobile Apps to Create More Connected User Experiences in 2022
Internet of Things (IoT) technology and devices have been changing the nature of user experience for some time, as consumers gradually adopt mobile app-controlled technology like smart lighting, connected thermostats,…
Executive Viewpoints June 16Exclusive Q&A: How CVS is Using Medtail to Remove the Stigma From Mental Health Care
One of the biggest challenges in providing healthcare mirrors the oft-repeated mantra behind retail success: offering the right product, in the right place, at the right time. For medical care,…
Features June 16Reports: Microsoft’s Bing Quietly Launches Marketplace in Bid to Compete with Google Shopping
Microsoft it is reportedly testing out a new retail marketplace in the U.S. on its Bing search engine, according to multiple news outlets. Called “Buy Direct,” the third-party marketplace is…
News June 15IKEA to Further Scale Down Retailing and Operations in Russia and Belarus
In response to the ongoing conflict in Ukraine, the Inter IKEA Group and Ingka Group, the holding company that controls the home goods retailer’s stores, shared that IKEA operations in…
News June 15Report: Forever 21 Will Reestablish Physical Presence in China With a New Store
Forever 21 will expand its presence in China with a physical store slated to open later in June 2022, according to a WeChat post seen by Reuters. The store is…
News June 155 Ways Food Stores are Leading in Experience Innovation
Food shopping is a highly personal, and sometimes emotional, experience. For some, food aligns directly with their beliefs; for others, it’s a strong connection to their culture and upbringing. And…
Features June 15Supply Chain is a Customer-Facing Function (Now More Than Ever)
Historically, in its most simple definition, the “supply chain” division of retail was the one in charge of getting stuff in, maybe storing it for a while — maybe not…
Executive Viewpoints June 15Smaller Spaces, Bigger Tech and Optimized CX
The chatter of the store “being dead” is evolving from belief that the physical store is fading amid the shift to digital, to seeing that it’s the role of the…
Executive Viewpoints June 15Kua Designs to Embark on Pop-Up Tour to Five U.S. Cities
Ghanaian accessory and jewelry brand Kua Designs will visit the U.S. this summer via a five-city pop-up tour that will include Atlanta, Miami, Los Angeles, New York City and Washington,…
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