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Gift Card Lawsuits Can Be Avoided — Here’s How
Many brands launch gift card programs for all the right reasons: incremental sales, new customer acquisition, brand recognition and to build customer loyalty. Not to mention consumers love them, with…
Executive Viewpoints August 116 Lessons from Parachute’s Growth as an Omnichannel Lifestyle Brand
Since its inception in 2014, Parachute has aimed to provide comfortable, high-quality home products at an affordable price point. Accelerated by the pandemic’s ecommerce surge, Parachute saw demand rise and,…
Features August 11Kohl’s Expands BOPIS Services Chainwide Ahead of Holiday Season
Kohl’s has strengthened its omnichannel offerings ahead of Holiday 2022 with the expansion of its BOPIS Self-Pickup services for eligible Kohls.com orders at all of its 1,100 stores across the…
News August 10Warby Parker Plans 63 Layoffs to Enhance Agility Amid Uncertain Consumer Behavior
Warby Parker is cutting 63 corporate jobs as part of a restructuring effort, representing approximately 15% of its corporate workforce or 2% of all employees, according to a letter obtained…
News August 10How EMERGE in Color’s Design Connected Black Creatives With Luxury Consumers
Even though it operated for little more than one month, EMERGE In Color at Los Angeles’ Beverly Center created a powerful space for Black designers and Black-owned businesses that are…
Features August 10Petco ‘Evolves its Organizational Design’ with Raft of C-Suite Appointments
Petco is the latest retailer to overhaul its C-suite, with new appointments to the roles of Chief Services Officer, Chief Customer Officer and COO, as well as added responsibilities for…
News August 10Can Retailers Escape Inflation?
Retailers are facing a dilemma. Record inflation is forcing unwanted price increases while eroding already frayed consumer loyalty, hitting their bottom lines. Retailers can escape inflation’s grasp, and counter revenue…
Executive Viewpoints August 10Strategies for Retailers to Weather the Storm this Hurricane Season
Hurricane Season 2022 is underway, and with it comes the looming threat of outages and downtime for retailers. Forecasters are projecting an above-average storm season for the sixth consecutive year,…
Executive Viewpoints August 10NYT: Walmart+ Reportedly in Talks With Disney, Comcast, Paramount for Streaming Deal
Walmart has reportedly met with executives from Disney, Comcast and Paramount to discuss including a streaming service with Walmart+ memberships, people familiar with the matter told The New York Times.…
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