Retail TouchPoints
As Retailers Pile On Sales Events, Shoppers Report Discount Fatigue
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Food Lion Donates 5.4 Million Meals to Families in Need
Food Lion and its customers helped provide 5.4 million meals to families in need through the supermarket’s annual Holidays Without Hunger campaign. The campaign is part of the Food Lion Feeds…
News December 29
Role of Knowledge Management in the Retail Customer Experience Scenario
Retail is one of the largest sectors in the world, with a retail sales forecast of $30.3 trillion in 2023. In a market so large and competitive, businesses compete to…
Executive Viewpoints December 29
Report: Buffalo Target Store Became Refuge for Travelers Stranded by Superstorm
A Target store in the Buffalo suburb of Cheektowaga, N.Y. became an impromptu shelter for approximately 25 people left stranded by the blizzard that hit Western New York State last…
News December 28
Automation: The Driving Force Behind Warehouse Management Growth
A growing retail and ecommerce business can turn an efficient process into a multi-step nightmare with inaccurate purchasing, order fulfillment and returns processes. Modern warehouses need to be responsive, flexible,…
Executive Viewpoints December 28
Terra Interiors Experience Center
Terra Interiors wanted to showcase the potential of its products during associate appointments with clients. The millwork and modular furniture retailer/manufacturer relied on The Picturesque Studio and Principal Architect Priya…
News December 28
Mastercard: Retail Sales Up 7.6% During Holiday Season
U.S. retail sales excluding automotive increased 7.6% year-over-year for the period from Nov. 1 though Dec. 24, 2022, according to preliminary Mastercard SpendingPulse data. The index, which was not adjusted…
News December 27
The Customer is Always Right: Why Programmable Voice is a Key Component of Digital Retail
Retail companies looking to digitally transform don’t need to fix what isn’t broken. Instead, these brands need to meet customers where they already are and adhere to their communication preferences…
Executive Viewpoints December 27
Winning Windows 2022: Retailers go all out as Consumers Clamor for In-Store Holiday Shopping Experiences
The holiday season has always been a core period for retailers to level up their in-store experiences. Design and visual merchandising teams in particular rise to the occasion, finding creative…
News December 27
Walmart, Home Depot and Gap Execs Honored by NRF Foundation
The NRF Foundation has named five retail execs to its list of People Shaping Retail’s Future 2023. The honorees will be celebrated at the 2023 NRF Foundation Honors on Jan.…
News December 27
