Retail TouchPoints

Latest Posts

Neiman Marcus Adds C-Level Brand and Retail Leaders

Seeking to advance its Revolutionize Luxury Experiences initiative, Neiman Marcus Group has named executives to fill two new high-level positions: Chief Brand Officer and Chief Retail Officer. Nabil Aliffi, previously…

News January 18

Microsoft to Lay Off 10,000 Employees by April 2023

Microsoft will trim its workforce by 10,000 people, or approximately 5% of its total employees, according to a January 18, 2023 SEC filing. The reductions will take place during the…

News January 18

Party City Files for Bankruptcy, Secures $150 Million Loan as it Seeks to Overcome Mounting Debt

Party City Holdco Inc. (PCHI) has filed for Chapter 11 bankruptcy protection and entered into an agreement with an ad hoc group of holders of more than 70% of its…

News January 18
As headwinds mount the customer lifetime value will be the key to ecommerce success.

As Headwinds Mount, Lifetime Value will Become Ecommerce’s ‘North Star’

The ecommerce pandemic party is officially over. Following two lockdown-induced boom years, online retailers that were once investor and media darlings – Peloton, Stitch Fix, Rent the Runway, Poshmark, to…

Features January 18

Mitigate Worker Shortages by Streamlining Recruitment and Hiring Processes

Retail TouchPoints (RTP): What have been the most significant changes in the retail hiring landscape over the past two to three years? What are the major contributors to the current…

Executive Viewpoints January 18
J.Crew launches resale program with ThredUP.

J.Crew Launches Resale Program, Refurbishes Vintage Favorites

J.Crew is joining sister brand Madewell in the world of circular fashion with the launch of an online resale program and plans to bring back refurbished versions of its most…

News January 17

The Edit LDN Raises $4.8 Million to Expand Sneaker Marketplace in U.S. and Middle East

Sneaker marketplace The Edit LDN has raised $4.8 million in seed funding to help it scale in the U.S. and MENA (Middle East North Africa) region. The seed round was…

News January 17

What to Do Before Your Best Customer Ghosts You

Relationships can move fast. You meet for the first time, and there’s a spark. You feel like you’ve known each other for years, even though you’ve only spent a few…

Executive Viewpoints January 17
As other retailers brace for the impact of a looming recession, Saks OFF 5TH, has a rosier outlook.

NRF 2023: Saks OFF 5TH CEO Foresees Smooth Sailing for Off-Price Despite ‘Choppy’ Economic Waters

The mood on the street these days could generally be described as gloomy. But as other retailers brace for the impact of a spending slowdown and looming recession, Paige Thomas,…

Features January 16
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank