Retail TouchPoints
As Retailers Pile On Sales Events, Shoppers Report Discount Fatigue
Top Stories
Latest Posts
1-800-Flowers.com Introduces Marketplace to Expand Gift Options, Support Independent Sellers
Just in time for Valentine’s Day, 1-800-Flowers.com has launched a “Gifts & More” marketplace designed to provide shoppers with a wider range of gift options. The site will initially include…
News January 24
How the Explosive Growth of Shoppable Ads will Impact Pricing and Spending
Social shopping is becoming more and more popular given the surge in social media usage and the ease of completing a transaction without ever leaving the app. It’s no surprise…
Executive Viewpoints January 24
WWD: Saks.com Cutting 100 Jobs, 5% of Total Workforce
Saks.com is planning to let at least 100 employees go, approximately 5% of the ecommerce retailer’s 2,000-person workforce, according to WWD and other media outlets. Saks.com was split off as…
News January 23
Report: GameStop Closing Kentucky Distribution Center, Potentially Affecting Hundreds of Jobs
GameStop is reportedly planning to close its Shepherdsville, Ky. distribution center, according to a letter to employees seen by WDRB News. The closure, which is scheduled to be completed by…
News January 23
Amazon Takes Flight in India with Debut of Dedicated Air Cargo Network
Amazon has brought its dedicated air cargo network, Amazon Air, to India — the third market for the service after the U.S. and Europe. The launch is a first for…
News January 23
Pinterest Solidifies Commerce Ambitions with Series of Executive Moves
A series of executive shifts at Pinterest in the span of one week indicate that the social platform is gearing up for the next stage of its push into social…
News January 23
Avoiding Ecommerce Meltdowns: For Dippin’ Dots Delivering Quality CX is all about Timing (and Dry Ice)
If you’re a child of the ’90s then you already know (and probably love) Dippin’ Dots. If you’re not and you don’t have kids or have never been to an…
Features January 23
Embracing the Metaverse: A Bold Way to Improve Customer Retail Experiences
There’s been quite a bit of hype about the metaverse — it’s the next big thing, it will transform how companies engage with customers and it will alter the way…
Executive Viewpoints January 23
In an Uncertain Economy, Loyalty Programs can Give Retailers a Boost
Consumers are facing inflation and scaling back at least some of their spending as a result. Retailers can adapt to a slower-growing or contracting global economy by cultivating stronger relationships…
Executive Viewpoints January 23
