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Kroger Focuses on Execution as Shoppers Remain Under Pressure
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#CCS23: Composable Commerce, ChatGPT and Data, Data, Data
The virtues of composable commerce and the emerging possibilities of generative AI were key themes of this year’s Connected Consumer Series, Resilient Retail: How Efficient, Effective and Engaging CX is…
Features March 30
Apple Faces Unlawful Firing Charges, Chipotle Reaches Settlement as Labor Disputes Continue
Retailers are continuing to face challenges from organized labor after the Communications Workers of America (CWA) filed two unfair labor practice charges with the National Labor Relations Board (NLRB) on…
News March 29
To Speed Expansion, Resale Marketplace GoodwillFinds adds Walmart, Office Depot Execs to C-Suite
GoodwillFinds — the new resale marketplace from nonprofit thrift store chain Goodwill — has added two retail veterans to its C-suite and onboarded three new Goodwill member organizations (representing more…
News March 29
Kohl’s Expands Marketplace to New Categories Following Successful Pilot
Kohl’s is opening its third-party marketplace to sellers in all categories following a successful pilot of the platform. The Kohl’s Marketplace already features thousands of products in categories including apparel,…
News March 29
Apple Launches Long-Awaited BNPL Offering
Apple has begun the pre-release of its new Pay Later offering, which was first announced at the company’s developers’ conference in June 2022. Pay Later — which will let users…
News March 29
Macy’s Names Gennette’s Successor as CEO Plans 2024 Retirement
Jeff Gennette, Chairman and CEO of Macy’s since 2017, plans to retire in February 2024 after a total of four decades with the retailer. He will be replaced in the…
News March 29
Belk Expands Outlet Concept with New and Discounted Items
Belk will open five additional Belk Outlet locations as part of a new concept launched at the start of 2023. Each Belk Outlet stocks discounted items from larger Belk stores…
News March 29
How RFID is Powering Perry Ellis’ Customer Operations, from Inventory Planning to Checkout
As the industry has learned over the past three-plus years, the stakes in maintaining a strong supply chain are high. Retailers need to ensure shoppers always have access to the…
Features March 29
Policing Your Brand on Online Marketplaces: an Intellectual Property Guide for Retailers
Given the rapid growth of online retail over the past few years, brand owners have become increasingly vigilant about the distribution of their products, in many instances by third-party resellers,…
Executive Viewpoints March 29
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