Retail TouchPoints
Kohl’s Names Arianne Parisi Chief Customer Officer; Chief Marketing Officer to Depart
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Global Consumers are Rewriting the Retail Design Playbook
Retailers have poured years of work into creating bigger, flashier, more immersive in-store experiences — but today’s consumers are expressing different preferences than they used to about what makes a…
Executive Viewpoints March 12
Time Inaugurates Design Partnership with Target for High-Profile Events in 2026
Time has named Target as its official design partner for four of the publication’s marquee events in 2026: the Time Women of the Year Leadership Forum & Gala, Time100 Creators,…
News March 11
Why Direct Mail Is Re-Entering the Retail Playbook
Retail logistics offers a different lens on customer engagement. Campaigns are not only visible at launch, but across planning cycles, seasonal shifts and moments when strategies quietly change because a…
Executive Viewpoints March 11
Fabletics Debuts Denim Collection for Men and Women
Fabletics has introduced its first denim collection for both men and women, featuring 11 distinctive styles, three levels of stretch, seven unique washes, three inseam lengths and sizes ranging from…
News March 10
How The Hoxton Hotel Chain Transformed the Minibar into a Localized Retail Experience
For decades, centuries even, hotels around the world have operated under the same well-understood principles. Yes, the idea is to make you feel as comfortable away from home as possible,…
Features March 10
Sally Beauty Launches COLORfest Celebration with LA Pop-Up
Sally Beauty will kick off COLORfest, a month-long celebration of hair and nail color, with an immersive free pop-up event at The Grove in Los Angeles on Saturday, March 14.…
News March 10
Retail’s Biggest Blind Spot: The Anonymous Customer
Retailers are entering a new era of discovery. As AI-powered search reshapes how consumers find products, retailers are realizing they have a significant blind spot: anonymous customers. For years, the…
Executive Viewpoints March 10
Sustainable Décor Brand GreenRow Opens First Physical Store
GreenRow has opened its first brick-and-mortar location, at 47 Howard Street in NYC’s SoHo neighborhood. The Williams-Sonoma Inc. portfolio brand, which launched in 2023, features furniture and décor that prioritizes…
News March 9
15 More Saks Fifth Avenue and Neiman Marcus Stores to Close
Saks Global will close an additional 15 stores as it seeks to right-size itself following its 2025 bankruptcy, which took place just a little over one year after the company…
News March 9
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