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Strengthening Customer Loyalty in Today’s Market
The U.S. food retail industry comprises nearly 63,000 grocery stores and supermarkets, which amounted to $765.98 billion in sales in 2021. To stay competitive, retailers need to create and maintain…
Executive Viewpoints August 18
Update: Target CEO Addresses Pride-Themed Merchandise Controversy
Editor’s Note: Target CEO Brian Cornell responded to the retailer’s removal of LGBTQ-themed merchandise from stores during June 2023, a.k.a. Pride Month, during an Aug. 16, 2023 call discussing Target’s…
News August 17
Gucci Launches Digital Flagship Store on JD.com
Gucci will bring its fashion authority and 102-year legacy of Italian craftsmanship to JD.com, creating a digital flagship store on the Chinese ecommerce platform. The online store will include a…
News August 17
Petco Expands DoorDash Delivery Offerings, Enhances Mobile App
More than 10,000 products from Petco are now available for delivery nationwide via the DoorDash Marketplace, including food, treats, toys, beds, bowls and other supplies. The retailer began offering same-day…
News August 17
Grove Collaborative Names Zulily and Shopbop Alum New CEO
Sustainable CPG brand Grove Collaborative is making some major leadership changes to follow through on its vision for future growth and market expansion. Co-founder Stuart Landesberg is out as CEO…
News August 17
Macy’s Brings in McKinsey Consultant as New Chief Customer and Digital Officer
Macy’s, Inc. has appointed Massimo (Max) Magni as its new Chief Customer and Digital Officer. Magni will begin on Aug. 21, 2023 and report directly to President and CEO-elect Tony…
News August 17
AliExpress Launches New Collab and Pop-up Tour with Tiffany Haddish
AliExpress, the international online retail marketplace operated by Alibaba International Digital Commerce Group, is celebrating its collaboration with actress and comedian Tiffany Haddish by embarking on a pop-up store “tour”…
News August 17
Amazon Places Sponsored Products on Third-Party Sites Including Pinterest, Buzzfeed and Hearst
Amazon is extending the reach of its most popular advertising format, Sponsored Products, outside the walls of Amazon.com. Amazon Sponsored Product ads will now begin appearing on a number of…
News August 17
How Enterprise Modernization and Artificial Intelligence are Charting a New Course for the Consumer Industry
The latest Consumer Price Index (CPI) data highlights a significant deceleration in inflation, now standing at half of last year’s peak. This moderating trend in inflation is an encouraging development,…
Executive Viewpoints August 17
