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La-Z-Boy Deploys Omnichannel ‘Listening’ Solution to Boost Understanding of Shopping Behaviors
Furniture brand La-Z-Boy has implemented a new omnichannel listening solution as part of its ongoing strategy to evolve the brand and grow customer loyalty. The Experience Improvement (XI) Platform from…
News August 23
The Future of the Store Mannequin: Diverse, Digital and Data-Driven
Mannequins have played a starring role on the store floor for centuries. But while they still can add elements of creativity and context to visual displays, they are no longer…
Features August 23
Information Overload: Don’t Let Self-Checkouts Become a Chokepoint
For retailers, self-checkout is something of a double-edged sword. There’s no doubt the technology can bring tremendous benefits, such as allowing more customers to pay at the same time, thus…
Executive Viewpoints August 23
Retail’s Future is Phygital
The retail landscape has dramatically changed over the last few years, and one emerging trend appears to be here to stay. Phygital retail experiences, in which physical elements and technology…
Executive Viewpoints August 23
3 Keys to Breaking into More Marketplaces
Marketplaces have become go-to destinations for consumers to browse a vast breadth of products and brands. For many, it’s the first place they go to search for items related to…
Features August 22
Sephora Debuts Contactless Payment via Associates’ iPhones
Sephora will be the first U.S. retailer to offer Tap to Pay on iPhone, which allows associates to accept contactless payments using their iPhones without requiring a dedicated payments card…
News August 22
Macy’s Plans to Add 4 Small-Format Stores by November
Macy’s will open four of its off-mall, smaller-format stores throughout the late summer and fall. These 30,000- to 50,000-square-foot locations will offer a curated assortment of Macy’s fashion, beauty, luxury…
News August 22
Amazon Brings Back Shipping Service for Sellers
Amazon has relaunched its ground shipping services for sellers after pausing operations in 2020. The offering, Amazon Shipping, allows sellers to deliver orders made through Amazon and other ecommerce sites…
News August 22
HSN and Fanatics Form Licensed Merch Partnership
HSN and Fanatics have announced a new partnership designed to give fans access to an extensive collection of high-quality products from several major sports leagues. Fanatics will be HSN’s official…
News August 22
