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7 Targeted Retail Strategies for Revenue Growth and Margin Improvement

In today’s challenging business landscape, where profit margins are shrinking, supply chains are slow and uncertain, labor shortages are prevalent and inflation is a concern, it is crucial for retailers…

Executive Viewpoints August 30
E.l.f. has acquired the skin care brand Naturium.

E.l.f. Expands Skin Care Lineup with $355M Acquisition of Naturium

E.l.f. Beauty has acquired the fast-growing skin care brand Naturium for $355 million in a combination of cash and stock. The acquisition is expected to close around Sept. 30, 2023…

News August 29
Walmart is expanding its drone delivery program with help from Alphabet's Wing.

Walmart to Co-Pilot Drone Delivery with Alphabet

Walmart’s drone delivery program is already well underway, with the retailer having completed 10,000 deliveries over the last two years in partnership with DroneUp. Now Walmart is expanding its efforts…

News August 29
Grubhub Campus home page

Grubhub Deploys Cashierless Checkouts at Campus C-Store

Using the Amazon “Just Walk Out” technology, Grubhub Campus has introduced cashierless checkout at convenience stores at Loyola University Maryland. Students, faculty and staff scan a QR code to enter…

News August 29

10 Key Tips for Scaling Personalization in Retail

Fast-moving innovation is a tricky thing. What was a surprise-and-delight experience for customers two years ago is now an expectation. And when that expectation isn’t met, it’s a big problem.…

Executive Viewpoints August 29
Verizon employee with tablet

How Verizon Personalizes CX, from Engagement to Post Purchase

Today’s consumers rely on their smartphones for, well, just about everything, and Verizon recognizes just how important that connection is. That’s why the retailer and mobile service provider uses multiple…

Features August 29
New reports indicate that Rite Aid is negotiating with creditors on a Chapter 11 plan that would include liquidating stores.

WSJ: Rite Aid Prepping for Bankruptcy That Could Limit Opioid Lawsuits’ Impact

Rite Aid is reportedly preparing for a Chapter 11 bankruptcy filing that could take place within weeks, according to the Wall Street Journal. Quoting people familiar with the situation, the…

News August 28
Instacart logo on phone

Instacart, Klaviyo Move Closer to IPO Filings

Instacart has moved another step closer to an IPO, filing an S-1 form with the Securities and Exchange Commission (SEC) but not providing information on how many shares the company…

News August 28
Although Nordstrom’s net sales decreased 8.3% year over year in Q2 2023, the retailer points to operational efficiency and savings as a bright spot.

Nordstrom Doubles Down on Rack Business Following 8.3% Revenue Drop

Nordstrom’s net sales decreased 8.3% year over year in Q2 2023, which ended on July 29. The company pointed to the wind-down of Canadian operations and the shift in timing…

News August 28
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