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REI Spotlights Climate Neutral Certified Products Online
Customers can now easily sort and shop by Climate Neutral certified products thanks to a new feature on REI.com. To be considered Climate Neutral Certified, brands have measured, reduced and compensated for…
News August 31
How Prada, Starbucks and Porsche are Using Discord to Up Their Customer Engagement Game
For many people Discord remains an anomaly — something they may have heard of during the pandemic but found too technically intimidating or aesthetically unappealing to bother with. In fact,…
Features August 31
Arity PMP Helps Customize Ads Based on Consumer Driving Behaviors
As privacy regulations ramp up, brands and retailers are looking for ways to personalize marketing efforts without relying on cookies — and brick-and-mortar retailers are always looking for effective ways…
News August 31
How AI Can Help You Create Human-Centric Retail Experiences
Generative AI may be generating buzz, but for tech-savvy retailers, AI is not a new technology. Conversational AI has been foundational to many customer experience technologies we now take for…
Executive Viewpoints August 31
Macy’s to Sell Gap Sleepwear and Intimates; Academy Adds L.L.Bean Merchandise
In a first-ever partnership between two retail icons, Macy’s will carry an exclusive collection of sleepwear, underwear and intimates for men and women from Gap. The assortment, which will feature…
News August 30
Ace Hardware on Track to Open 170 New Stores in 2023
Retailer-owned cooperative Ace Hardware has opened more than 100 new stores this year and plans to push the total to 170 by the end of 2023. This rapid expansion pace…
News August 30
How Are Retailers Driving Shopper Retention and Loyalty?
Nearly two-thirds of consumers (65%) say they “love” fewer than three brands, according to a U.S.-based survey conducted by Dynata. Moreover, nine in 10 proclaim they do not love nor…
Features August 30
National Furniture Chain Mitchell Gold + Bob Williams Folds Under Financial Pressures
High-end furniture retailer Mitchell Gold + Bob Williams has abruptly shut down and laid off more than 500 employees in North Carolina, multiple sources report. In a notice to employees,…
News August 30
How Henry Rose Drove 1.9M TikTok Impressions with Agile Creative
The average TikTok user spends 95 minutes per day on the app and opens it 19 times per day — just a few of the reasons that brands like Henry…
Features August 30
