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FTC’s ‘Click-to-Cancel’ Proposal: A Step Forward for the Negative Option Model
So-called “negative option” services are a controversial yet time-tested method of doing business. Under this model, a customer signs up for a subscription service, typically as part of a free…
Executive Viewpoints September 6How Estée Lauder is Making Store Design Sustainable
Earlier this summer, the Estée Lauder Companies (ELC) announced the launch of a new Responsible Store Design Program to advance its progress toward environmental targets. While the company has made…
Features September 6Worldbuilding: Designing Multisensory Worlds That Empower Customers to Craft Their Own Brand Journey
Editor’s note: As retail interfaces and systems continue to evolve, the way we design retail experiences to user needs and behaviors is also transforming. In our groundbreaking series, “Stimulating Retail,”…
Executive Viewpoints September 6Lawmakers Urge SEC to Require Shein Prove it Doesn’t Use Forced Labor Before a U.S. IPO
A bipartisan group of 22 lawmakers from the U.S. House of Representatives has issued a letter to the Securities and Exchange Commission, urging the market regulator to require that Shein…
News September 5Pangaia Debuts Peer-to-Peer Resale Platform Powered by Digital IDs
Sustainable clothing brand Pangaia has teamed up with resale platform Archive to debut Pangaia ReWear, a peer-to-peer resale program that will enable one-click selling through an integration with Eon Digital…
News September 5Food Lion to Renovate and Restock 27 Partner Food Pantries
September is Hunger Action Month, and to mark it Food Lion will remodel and restock 27 partner food pantries across its operating area via its Food Lion Feeds program. As…
News September 5Marks & Spencer Deploys AI-Powered Visual Compliance Solution Across 500 Stores
Marks & Spencer (M&S) has adopted AI-based technology, delivered on handheld devices, which compares images of products in stores to store-specific planograms, providing an instant view of shelf-level compliance. The…
News September 5Jason Del Rey Explores the ‘Bare-Knuckled Battle’ Between Amazon and Walmart
Jason Del Rey is a veteran business journalist who spent a decade at Recode reporting on Amazon, Walmart and how technology is transforming retail. He even brought his findings to…
Features September 5VR for Retail Training: How to Leverage the Tech to Land Stronger Outcomes
As we fast approach Q4 2023, there is one topic at the forefront of every retailer’s mind: holiday shopping. And if Amazon Prime Day sales and back-to-school shopping trends are…
Executive Viewpoints September 5


















