Retail TouchPoints
Kohl’s Names Arianne Parisi Chief Customer Officer; Chief Marketing Officer to Depart
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Google Adds New Agentic Shopping Features as OpenAI Pivots, Amazon Enters the Mix
As OpenAI pulls back on ChatGPT Instant Checkout, Google is introducing new capabilities for its Universal Commerce Protocol (UCP), the company’s open standard for agentic commerce that is being deployed…
News March 20
David’s Bridal Enters Indian Wedding Category with Kynah Partnership
David’s Bridal is moving into the $130 billion global Indian wedding industry via a partnership with Kynah, offering an exclusive online-only collection of designs for brides and wedding guests. The…
News March 20
Five Below Plans 150 New Stores Following Strong 2025
Specialty discount retailer Five Below will expand its store fleet with 150 new locations in FY 2026 — the same number that the retailer added in its FY 2025, which…
News March 20
In-Store Audio is Retail Media’s Blind Spot, and it’s Finally Ready to Scale
Retail media has become one of the fastest-growing channels in advertising. Retailers are monetizing websites, apps, sponsored search, off-site programmatic and, increasingly, in-store screens. Yet one channel remains consistently overlooked,…
Executive Viewpoints March 20
Lowe’s Launches Subscription Service for Associate-Powered Home Maintenance
Lowe’s has introduced HomeCare+, a subscription service for MyLowe’s Rewards members that includes two in-home visits annually, with up to seven basic home maintenance tasks performed at each appointment by…
News March 19
Home Depot Scores World Cup Goooooal! with David Beckham Partnership, Enhances Pro Digital Offerings
The Home Depot has partnered with soccer superstar and team owner David Beckham for a FIFA World Cup 2026 campaign featuring a sweepstakes that will give one lucky fan a…
News March 19
Pop Mart’s Labubu is Headed to the Big Screen
Last year, Labubu was everywhere — from kids’ playrooms to women’s purses — and while the initial fervor for the character has died down, we might all be in for…
News March 19
How Retailers can Stop Accidentally Training AI to Distrust Them
With 50% of consumers already using AI when searching for products online, LLM-powered search is quickly (if it hasn’t already) becoming the de facto way consumers discover, evaluate and compare…
Executive Viewpoints March 19
How Temu Helped one Texas-Based Bookseller Find a Whole New Subset of Customers
When Temu first debuted in the U.S. it was a “China-direct” site, bringing products from overseas factories directly to consumers and boasting incredibly low prices as part of the deal.…
Features March 19
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