Retail TouchPoints
As Retailers Pile On Sales Events, Shoppers Report Discount Fatigue
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Ikea Improves Forecast Accuracy with AI-Powered Demand Sensing
Ikea Retail (Ingka Group) has seen “game-changing” results since employing artificial intelligence-powered demand sensing technology. Over the past three years, the retailer has worked closely with Inter Ikea Group (a…
News January 2
Virginia Costco Workers Vote to Join Teamsters Union
Costco workers in Norfolk, Va. have voted to join the Teamsters Local 822, with the union calling this its first organizing victory at the wholesale retailer in two decades. The…
News January 2
JD.com Wins Antitrust Suit in China; Alibaba Fined $140 Million
JD.com has won a lawsuit against rival Alibaba Group in the High People’s Court of Beijing, which fined Alibaba 1 billion yuan ($140 million) for engaging in monopolistic practices. JD.com…
News January 2
Nike Plans to Cut $2 Billion in Costs; Layoffs Imminent as Strategy Pivot Continues
Nike has laid out a plan to cut up to $2 billion in costs over the next three years in a bid to “accelerate future growth while building a faster,…
News January 2
Deloitte Shares Loyalty Trends and Best Practices for 2024
To drive customer retention and loyalty, most brands and retailers continue to rely on purchase discounts (77%) and loyalty program points (61%), according to Retail TouchPoints research. However, a Deloitte…
Features January 2
How Retailers can use Digital Product Strategy to Improve CX and Fuel Growth
With the decline in high street spending and increased online competition from ecommerce stores, companies in the retail space need to be effectively innovating to keep up. One way for…
Executive Viewpoints January 2
Lost Goods or Lost Sales? How Connected Systems can Help Solve Retail’s Most Persistent Dilemma
With retail crime rising across the United States, many retailers are frustrated by the challenge of curbing the effects of organized and ad-hoc theft. As a result, they’re ramping up…
Executive Viewpoints January 1
Sneaker and Sportswear Ecommerce: the ‘Non-Luxury’ Luxury Apparel Leader
The humble sneaker has long been a staple item in closets everywhere for consumers of all ages. The consistent appeal of sneakers and sportswear has grown in recent times with…
Executive Viewpoints December 29
The Container Store Names New Digital Chief, SVP of Stores
The Container Store has promoted two executives as it continues to focus on strengthening its “Custom Spaces” business. Lindy Rawlinson, formerly EVP of Ecommerce and Digital Marketing has been promoted…
News December 28
