Retail TouchPoints

Saks Introduces a New Category — Electric Cars

Saks, the ecommerce counterpart of Saks Fifth Avenue, has launched a new partnership with luxury electric vehicle company Lucid across its website and stores. Lucid now has a dedicated landing…

From Veterinarians to Lowe’s to Marriott: Petco’s Partners are Becoming its Key Differentiator

Over the course of his 30 years in retail, Justin Tichy has worked at Walmart, Target and Best Buy, but his latest job as COO of Petco is “by far…

Data Shows Customers Might be Resistant to AI Shopping Recommendations — Here’s what C-Suite Executives Should Know

For much of last year, AI seemed immune to the normal laws that govern the marketing hype cycle: expectations just kept on inflating. Of course, to any ecommerce veteran the…

Dr. Marcus Collins Named Headline Keynote for 2024 Retail Innovation Conference & Expo

Dress for (Electoral) Success: M.M.LaFleur Revives ‘Ready to Run’ Program for Female Candidates

M.M.LaFleur is bringing back one of the positive elements of the 2020 elections, its Ready to Run program, which provides apparel — and now styling advice — to female political…

Update: Farfetch Sale to Coupang Goes Through Despite Investor Objections

[Update 2/5/24] Despite the objections of a significant group of Farfetch investors, South Korean ecommerce company Coupang completed its acquisition of Farfetch on Jan. 31, 2024. On Jan. 29, a group…

Ikea Launches Gen AI-Powered Design and Shopping Tool

Ingka Group, parent company of Ikea Retail, has debuted an AI-powered home design inspiration and shopping tool on the OpenAI GPT Store. Consumers can use ChatGPT to describe their specific…

Lulus Brings Experiential Bridal Boutique to Los Angeles Store

Fashion brand Lulus has opened its first bridal boutique in Los Angeles, creating an experience designed to support brides throughout their entire experience — from engagement to honeymoon. The boutique,…

Recommerce Update: New Balance Launches Resale Program, Anthropologie Expands Denim Recycling

New Balance and Anthropologie have both announced new initiatives to enhance ongoing sustainability efforts: New Balance is now accepting and selling secondhand shoes in the U.S., while Anthropologie is bringing…