Retail TouchPoints
Independent Grocers Face an AI Reckoning on Customer Ownership, Retail Media and the Future of the Shopping List
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KCI Survey: Swifties, the BeyHive and BravoCon Demonstrate the Power of Superfans
“Brand fans” are definitely loyal customers, but not all loyal customers are brand fans — and for many marketing and brand teams, driving relevance and impact means activating and leveraging…
Features March 11
How Juxtapose is Shaping Tomorrow’s Brands
Featuring: Ben West, Partner, Juxtapose Juxtapose positions itself as a “creation-oriented investment firm,” which means their investment process is based on businesses that don’t exist yet. Focusing on industries that…
Podcasts March 11
There Goes the Sun: Warby Parker Offers Free Glasses to Safely View Upcoming Solar Eclipse
The Great North American Solar Eclipse on April 8 will be the last total solar eclipse (when the moon comes between us and the sun) that’s visible from the contiguous…
News March 8
Frasers to Shutter Matchesfashion Just Months After Acquisition
Frasers Group is shutting down luxury ecommerce site Matchesfashion just three months after acquiring the business, saying in a statement that “continued funding requirements would be far in excess of…
News March 8
Burlington Plans to Open 100 New Stores in 2024
Off-price retailer Burlington Stores beat expectations for Q4 2023 (the 14 weeks ended Feb. 3, 2024), with total sales increasing 10% and comparable store sales growing 2% year over year.…
News March 8
Lidl Names New Chief Commercial Officer and First-Ever Chief Customer Exec
Discount supermarket retailer Lidl U.S. has named four executives with extensive retail experience to top posts, including naming Frank Kerr as the company’s first-ever Chief Customer Officer. Kerr is returning…
News March 8
Thrive Causemetics Founder Reveals What it Takes for a Cause-Based Brand to Stay on Mission
Karissa Bodnar, Founder and CEO of clean beauty brand and DTC success story Thrive Causemetics, grew up in a small town in rural Washington state. She lived off a dirt…
Features March 8
2024 Brought New PCI Requirements. Hackers Can Help You Keep Up
As the average cost of a breach hits $4.45 million, regulatory authorities are driving more industrywide requirements to address growing threats. The critical role payment and financial services play in…
Executive Viewpoints March 8
Abercrombie Debuts Wedding-Themed (and Wedding-Adjacent) Collection
Abercrombie & Fitch has launched “The A&F Wedding Shop” both online and in stores. The collection of more than 100 items for brides, bachelorettes and guests has been designed not…
News March 7
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