Retail TouchPoints

Latest Posts

The Hox Shop at The Hoxton, Chicago.

How The Hoxton Hotel Chain Transformed the Minibar into a Localized Retail Experience

For decades, centuries even, hotels around the world have operated under the same well-understood principles. Yes, the idea is to make you feel as comfortable away from home as possible,…

Features March 10

Sally Beauty Launches COLORfest Celebration with LA Pop-Up

Sally Beauty will kick off COLORfest, a month-long celebration of hair and nail color, with an immersive free pop-up event at The Grove in Los Angeles on Saturday, March 14.…

News March 10

Retail’s Biggest Blind Spot: The Anonymous Customer

Retailers are entering a new era of discovery. As AI-powered search reshapes how consumers find products, retailers are realizing they have a significant blind spot: anonymous customers. For years, the…

Executive Viewpoints March 10

Sustainable Décor Brand GreenRow Opens First Physical Store

GreenRow has opened its first brick-and-mortar location, at 47 Howard Street in NYC’s SoHo neighborhood. The Williams-Sonoma Inc. portfolio brand, which launched in 2023, features furniture and décor that prioritizes…

News March 9

15 More Saks Fifth Avenue and Neiman Marcus Stores to Close

Saks Global will close an additional 15 stores as it seeks to right-size itself following its 2025 bankruptcy, which took place just a little over one year after the company…

News March 9

Eddie Bauer Retail Operator Cancels Store Lease Auction, Plans to Close 174 Stores

Eddie Bauer LLC, the North America store operator of Eddie Bauer, has canceled a planned auction of 174 store leases due to a lack of interest from potential bidders, according to documents filed with…

News March 9

Beyond Small Business Saturday: How Neighborhood Shops are Powering Everyday Local Economies

Small Business Saturday began as a single day to cheer for Main Street. It worked. The twist is what happened next: “shop small” turned into an always-on consumer expectation. People…

Executive Viewpoints March 9

Agentic Commerce & the Marketplace Boom with Mirakl’s Scott Eckert

FEATURING: Scott Eckert, CEO, Americas, Mirakl In less than five years, launching a third-party marketplace has gone from a questionable move to a strategic imperative for many major retailers. Recorded…

Podcasts March 9

Building on Strong 2025 Growth, Ross Plans to Add 110 Stores in 2026

Riding the wave of value-seeking consumers, discount apparel retailer Ross Stores generated an impressive 8% increase in net sales for FY 2025, which ended Jan. 31, 2026, rising to $22.8…

News March 6
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank