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After 25 Years, a Rebrand is Just the Beginning for Edible
Twenty-five years ago, Tariq Farid saw some fruit displayed in a unique way at an event. He turned the idea into a business — and Edible Arrangements into a household…
Features April 22AI and the Art of Non-Linear Customer Experience
In the not-so-distant past, customer experience (CX) was a straight line — a predictable journey from point A (the customer’s question) to point B (the company’s answer). However, as retail…
Executive Viewpoints April 22Inside the World’s Most Innovative Retail Stores
Featuring: Jack Stratten, Head of Trends, Insider Trends & RETHINK Retail Top Retail Expert As Head of Trends for Insider Trends, Jack Stratten has toured some of the world’s newest,…
Podcasts April 22‘Fútbol’ Superstar Lionel Messi Set to Score with Lowe’s Loyalty Members
Lowe’s has partnered with the world’s best-known soccer player, Lionel Messi, and his MLS Club Inter Miami CF, for programs that spotlight Messi’s skills at assisting on the field. Members…
News April 19The Children’s Place Receives $90 Million Loan from Majority Shareholder
The Children’s Place will get a $90 million unsecured and subordinated loan from Mithaq Capital SPC, a Saudi Arabia-based venture capital firm that had purchased a majority stake in the…
News April 19Wayfair Welcomes Consumers to the ‘Wayborhood’ with Refreshed Branding, First Store
[Update as of 4/19/2024] Wayfair has provided more details on its inaugural large-format store. The 150,000-square-foot location will open on May 23, 2024 in Wilmette, Ill.’s Edens Plaza. The grand…
News April 19Nordstrom Considers Going Private — Again
Erik and Pete Nordstrom, the CEO and President, respectively, of Nordstrom, want to explore a transaction that would take the company private. In response, the Nordstrom board of directors has…
News April 19Rowan CEO on the Power of People in Creating Joyful Retail Moments
Louisa Serene Schneider did not set out to be a CEO, let alone a founder. But inspiration struck while she was working for a retail-focused hedge fund and realized the…
Features April 19The Global Reach and Sustainable Impact of Green RFID Technology
Businesses today are constantly looking for ways to improve their sustainability and reduce their carbon footprint. After all, studies show that consumers care more about the environmental impact of their…
Executive Viewpoints April 19


















