Retail TouchPoints

Latest Posts

An edible centerpiece from the newly rebranded Edible.

After 25 Years, a Rebrand is Just the Beginning for Edible

Twenty-five years ago, Tariq Farid saw some fruit displayed in a unique way at an event. He turned the idea into a business — and Edible Arrangements into a household…

Features April 22

AI and the Art of Non-Linear Customer Experience

In the not-so-distant past, customer experience (CX) was a straight line — a predictable journey from point A (the customer’s question) to point B (the company’s answer). However, as retail…

Executive Viewpoints April 22

Inside the World’s Most Innovative Retail Stores

Featuring: Jack Stratten, Head of Trends, Insider Trends & RETHINK Retail Top Retail Expert As Head of Trends for Insider Trends, Jack Stratten has toured some of the world’s newest,…

Podcasts April 22

‘Fútbol’ Superstar Lionel Messi Set to Score with Lowe’s Loyalty Members

Lowe’s has partnered with the world’s best-known soccer player, Lionel Messi, and his MLS Club Inter Miami CF, for programs that spotlight Messi’s skills at assisting on the field. Members…

News April 19

The Children’s Place Receives $90 Million Loan from Majority Shareholder

The Children’s Place will get a $90 million unsecured and subordinated loan from Mithaq Capital SPC, a Saudi Arabia-based venture capital firm that had purchased a majority stake in the…

News April 19
Brand ambassador Kelly Clarkson anchors Wayfair's new campaign.

Wayfair Welcomes Consumers to the ‘Wayborhood’ with Refreshed Branding, First Store

[Update as of 4/19/2024] Wayfair has provided more details on its inaugural large-format store. The 150,000-square-foot location will open on May 23, 2024 in Wilmette, Ill.’s Edens Plaza. The grand…

News April 19

Nordstrom Considers Going Private — Again

Erik and Pete Nordstrom, the CEO and President, respectively, of Nordstrom, want to explore a transaction that would take the company private. In response, the Nordstrom board of directors has…

News April 19
Rowan's CEO shares how the company's commitment to its people and the physical retail experience is driving the brand's growth.

Rowan CEO on the Power of People in Creating Joyful Retail Moments

Louisa Serene Schneider did not set out to be a CEO, let alone a founder. But inspiration struck while she was working for a retail-focused hedge fund and realized the…

Features April 19

The Global Reach and Sustainable Impact of Green RFID Technology

Businesses today are constantly looking for ways to improve their sustainability and reduce their carbon footprint. After all, studies show that consumers care more about the environmental impact of their…

Executive Viewpoints April 19
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank