Retail TouchPoints
Kroger Focuses on Execution as Shoppers Remain Under Pressure
Top Stories
Latest Posts
Starbucks Attempts to Make Reusable Cups Mainstream with Citywide Test
Starbucks has been a longtime champion for reusable cups. The coffee giant has conducted more than 20 reusable tests in stores worldwide and earlier this year, it became the first…
News July 12Cracking the Code of Customer Loyalty in 2024 Means Prioritizing Customer Lifetime Value Over Speed
There are two types of customers: those who buy and those who keep coming back. Success in ecommerce, and retail in general, depends on the latter. For VCs backing ecommerce…
Executive Viewpoints July 12How AI Takes the ‘Lumpiness’ Out of Floor & Decor’s Inventory Planning
The requirements for retail success don’t get much more basic than the ability to accurately forecast customer demand. Even a mom-and-pop bodega should be able to gauge how many people…
Features July 12The Bouqs Company is Blooming in 3 California Whole Foods Stores
Direct-to-consumer floral delivery company The Bouqs Co. is popping up in three Whole Foods Market stores throughout California to give local customers fast and easy access to its fresh florals…
News July 11Mall Owner Simon Plans EV Charging Hubs at 75 Locations
Oil and gas giant BP has signed a deal to bring electric vehicle (EV) charging hubs under its BP Pulse banner to 75 Simon Property Group sites across the U.S.…
News July 11Ebay Aims to Support Sellers with Cash Advances, Streamlined Advertising Hub
Ebay is working to better support its sellers with a revamped advertising experience as well as a new Business Cash Advance offering that gives sellers quick access to revenue-based loans.…
News July 11How 1-800-Flowers’ Delivery Partnership with Walmart GoLocal has Blossomed into Real Results for Local Florists
Any retailer will tell you delivery is complicated, whether what’s being delivered is office paper or sandwich bread. But outside of all the logistical challenges already inherent in the delivery…
Features July 11Why Adtech Embracing AI and Automation is a Risky Long-Term Play
Adtech has been in the AI and automation business for far longer than the current AI revolution. The use of LLMs (large language models) to enable the optimization and maximization…
Executive Viewpoints July 11The Reddit Influence: How Altra Running and The Home Depot Capitalize on Community and Context
Digital channels and platforms — especially social networks — have democratized product discovery and access. Through algorithm-powered feeds, consumers receive a curated selection of accounts, brands and products that they…
Features July 10


















