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Lids Revamps Loyalty Program to Give Members More Control, Personalization
Headwear brands Lids has introduced a refreshed rewards program that gives members more control over their membership experience. New benefits of the Lids Access Pass program include: The Lids Access…
News July 23Best Buy Shifts Focus from Offering Expertise to Aiding Discovery
Best Buy has unveiled a sweeping set of changes to its brand identity and strategy that include new branding and a new holographic spokes “person,” as well as tech and…
News July 23Google’s Anti-Cookie Effort Crumbles; Privacy Efforts in Flux
After more than four years of efforts to deprecate third-party cookies on its Chrome browser, Google has essentially given up the fight. In a July 22 blog, the VP of…
News July 23How FedEx Leverages its Data and Expertise to Help Merchants Win Post-Purchase
Not too long ago, if you wanted to get a package somewhere there were three primary choices — FedEx, UPS and USPS. But times have changed — both customers and…
Features July 23Solving the Challenges of All-AI Ecommerce Search with a Hybrid Approach
Once the purview of science fiction, artificial intelligence (AI) has now permeated our everyday lives — from the home devices that recommend songs for our playlists, to the apps we…
Executive Viewpoints July 23Major Health System Teams with Instacart to Promote ‘Food as Health’
Northwell Health, the largest health system in New York State, will partner with Instacart Health to expand access to nutritious food, beginning with a focus on moms-to-be in communities that…
News July 22Kroger Enhances Picking Functionality with Robotic Automation
Kroger will implement advanced picking technologies from its long-time partner Ocado Group at fulfillment centers across its network, including greater use of robotics in preparing customer orders. Kroger, which has…
News July 22Edible Debuts New Fresh Fruit Subscription Service
Edible Brands, the parent company of Edible (formerly Edible Arrangements), has launched a new ecommerce brand, FreshFruit.com, that offers subscription delivery of premium fresh fruits. “Our customers have always trusted Edible…
News July 22Kohl’s Launches Dedicated Dress Sections at 700 Stores
In a bid to enhance its women’s offering, Kohl’s has launched an expanded assortment of dresses in new dedicated “dress shops” at 700 stores and on Kohls.com. As the retailer…
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