Retail TouchPoints
Nordstrom and FAO Schwarz Team Up for Nationwide Partnership
Top Stories
Latest Posts
Shoptalk: AI Hot Takes from Google, The Home Depot, David Yurman, OpenAI & More
AI suffused the entire Shoptalk Spring event last week in Las Vegas, from an exhibit floor that was flooded with AI-powered tech, solutions and services to the scores of sessions…
Features March 31
How AI is Reshaping Retail Discovery: The AI Readiness Checklist Brands Need Now
The rules of retail visibility have changed. AI is already reshaping how shoppers discover, evaluate and decide. Visibility is moving upstream. Authority is becoming a performance signal. Product data is…
Executive Viewpoints March 31
Meta Sees Lab Stores as Sites for ‘Retail R&D for our Discovery Economy’
Meta is turning its Meta Lab pop-up in midtown Manhattan into a permanent flagship. The company has signed a 10-year lease agreement for the five-level, 15,000-square-foot townhouse adjacent to the…
News March 30
Aldi Enhances Digital Experience with Instacart Solutions
Fast-growing value retailer Aldi has launched a redesigned U.S. website and mobile app, powered by Instacart’s Storefront Pro enterprise commerce platform and fulfillment solutions. The revamped digital solutions are designed…
News March 30
Why Retail Needs to Go Back to Video to Move From Insight to Action
Retail has never lacked data. What it has consistently lacked is clarity. At NRF this year, the conversation was dominated by AI — agentic systems, automation layers, conversational interfaces and…
Executive Viewpoints March 30
Merchandising a Marketplace: The Magician Behind Etsy’s Curatorial Magic
Featuring: Mary Andrews, Head of Global Merchandising, Etsy With more than 120 million listings and millions of active sellers, Etsy operates one of the most unique marketplaces in retail. But surfacing the right products for…
Podcasts March 30
TikTok Shop Sellers Gain Easier Access to Their Own User-Generated Content
Many sellers on TikTok Shop, which is driven by discovery, face a second challenge after they have attracted a potential customer’s attention: instantly communicating to the shopper that they are…
News March 27
Forget Gens X, Y and Z; This Year, Focus on Shopper Archetypes
Shoppers aren’t defined by the generations they belong to anymore; instead, they’re clustering around mindsets, according to BNPL service Afterpay’s Spring/Summer 2026 Trends Report, which analyzed U.S. first-party spending data…
Features March 27
Why Intelligent Shopping Needs AI and Omnichannel to Work Together
Attracting and retaining consumer attention has never been more challenging. Technology has changed rapidly over the last few decades, giving rise to new communication methods and consumer expectations for instant…
Executive Viewpoints March 27
