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Report: Brands and Consumers Increasingly Embracing Third-Party Commerce
While it started with the COVID ecommerce rush, rising operational costs and ongoing margin constraints are continuing to drive brands and retailers toward online marketplaces, otherwise known as third-party commerce…
News October 23
RFID Technology: Enhancing Retail Efficiency While Protecting Consumer Data
In the world of retail, staying ahead means embracing innovations that transform shopping and commerce into an experience that’s faster, smarter and more satisfying for customers. One technology that helps…
Executive Viewpoints October 23
Costco Partners with Peloton for Seasonal Bike+ Offering
Costco will be the official retail partner for Peloton’s first seasonal offer. Beginning Nov. 1, Costco will sell an exclusive Peloton Bike+ bundle in 300 U.S. stores and online through…
News October 22
UPDATE: Poshmark Walks Back Fee Structure Overhaul
[Update as of 10/22/24]: Less than a month after Poshmark unveiled a new fee structure to improve customer transparency and boost seller revenue, the company has decided to revert back…
News October 22
Fabletics Taps Liverpool Retail Group to Support Mexico Expansion
Active and lifestyle fashion brand Fabletics is expanding into Mexico through a partnership with Liverpool, an omnichannel retail group that has more than 177 years of operating experience in the…
News October 22
From Startup to Enterprise: What CX Looks Like at Different Business Stages
Customers have different expectations for businesses of different sizes, requiring companies to tailor customer experience (CX) strategies to match their current growth stage. While tactics differ, all businesses must consider…
Executive Viewpoints October 22
Inside Lowe’s Playbook for Pushing Category Conventions
Jennifer Wilson has been SVP and Chief Marketing Officer of Lowe’s for less than six months, but her nearly two-decades-long career at the home improvement retailer puts her in a…
Features October 22
Boohoo CEO Steps Down Amid Strategic Business Review
Online fast-fashion retailer Boohoo is launching a strategic review to determine how it can best maximize shareholder value after a difficult few years, according to multiple sources. The company’s CEO,…
News October 21
Chick-fil-A Cooks up Something New — An Entertainment App
Branded apps are nothing new, but Chick-fil-A’s new Play app — set to release on Nov. 18 — feels different, primarily because it has almost nothing to do with food,…
News October 21
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