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Grocery Trend Report: Upgrading Digital Shopping to Support ‘Power Users’ and Appealing to Ethno-National Identities
The in-store grocery shopping experience has held on to its appeal, even as supermarket retailers have realized they also need to offer customers simple, yet personalized, ecommerce options. Additionally, several…
Features November 5The Login Effect: The Role of Customer Authentication Psychology in Retail Success
Picture this: You’re about to buy something online, but the site doesn’t remember who you are, so you go buy your item elsewhere, or just not at all. What might…
Executive Viewpoints November 5Vitamin Shoppe Parent Company Franchise Group Enters Chapter 11, Plans to Close American Freight
Franchise Group has filed for Chapter 11 bankruptcy as part of a restructuring agreement with its primary lenders that will allow its three strongest banners — Pet Supplies Plus, The…
News November 4American Independent Business Alliance Brings Back Annual ‘Shop Indie’ Holiday Campaign
The American Independent Business Alliance (AMIBA) has launched a new holiday campaign to motivate shoppers to support locally owned and independent businesses throughout the season. Shop Indie Local is an annual…
News November 4Goodwill Spearheads Initiative to Boost Textile Reuse and Recycling
Goodwill will work with environmental solutions provider WM to develop pilot programs to collect, sort and grade discarded textiles for resale. A portion of the textiles that are not suitable…
News November 4Target Unwraps Immersive Store and Digital Experiences for Holiday Shoppers
Target has transformed its aisles and app into a “fantastical destination” for the holidays, designed to capture the joy of the season while helping customers in their gift-giving quests. Stores…
News November 4Pigskin-Day Purchasing: The CW Makes ACC College Football Games Shoppable
The CW Network has teamed up with Shopsense AI to make its weekly broadcasts of ACC college football games shoppable. The partnership kicked off last weekend during the Virginia Tech…
News November 4How Brands Should be Preparing for a Potential TikTok Ban
For more than two years the fate of TikTok in the U.S. has hung in the balance. But even now, with the platform’s existence more precarious than ever, it continues…
Features November 4How to Revitalize Seasonal Businesses to Stay Open All Year
When one owns a seasonal business, such as landscaping or wedding services, they can face several challenges. How do seasonal businesses survive in the “off season?” Are there ways to…
Executive Viewpoints November 4


















