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Brand Renewal is Key to Brand Survival
Retailers know consumer’s purchasing power today has shifted from a “want” to a “need” status, as saving money has become a “fashionable necessity”. This is particularly good news if the…
News September 3New Study Shows Mobilility Becoming A Differentiator For Customer Interactions
As more retailers strive to build a long-term relationship with their customers, a recent study showed that mobility and wireless wireless technologies are key drivers to improving customer service and…
News August 27New iPhone App Aims To Consolidate Cards And Streamline Loyalty
In an effort to capitalize on the iPhone’s ability to aggregate and manage information, Cerado, Inc., recently unveiled Scanaroo, an iPhone application designed to consolidate loyalty cards for ease of…
News August 26Two Quick Takeaways On Where To Start With Mobile In Retail
Editor’s Note: This article is the first in a three-part series on mobile and retail that explore where, how and what to leverage when launching mobile strategy. The 2009 consumer…
News August 26Video Podcast: Episode 1
Plugged In: Social Shopping View our first ever video podcast focusing on the retail industry’s marketing strategies. In this week, we focus on a handful of retailers and solutions providers…
News August 21Conservative Ordering Makes Inventory Strategy Critical To Avoid Stock Outs This Holiday Season
Fearful of cautious consumers this holiday season, retailers may be setting themselves up for failure in the critical Q4 period by keeping inventories too lean. Recent surveys Retail System…
News August 20Greenfeet.com Taps Tag-Based Reviews to Supplement Community Vibe
One of the most powerful elements of the cross channel shopping experience is customer reviews. Nearly nine out of 10 US online buyers read customer reviews at least “some of…
News August 19Cross-Channel Retail: What are Online Customers Doing Today?
There has been a lot written recently about cross-channel retail in terms of the value to the retailer and importance to consumers. Aside from survey results, few hard facts have…
News August 19Mobile Retailing Dissected At NRFtech Panel Discussion
A diverse panel of industry executives gathered to discuss the short- and long-term potential for mobile retailing at the NRFtech Annual CIO Summit in La Jolla, California this week. Sahir…
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