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7 Ways to Innovate During Recession
By Andrew Razeghi, Professor, Kellog School of Management, Northwestern University Moments of economic turbulence provide the unique opportunity to start new businesses, launch disruptive new products, and strengthen customer loyalty…
News February 4Solution Spotlight: M-DOT Network Platform Streamlines Coupon Usage
Concept:The couponing industry is moving into the digital age as numerous Web, mobile, and device-oriented solutions are now in place to deliver digital content. The problem is there is not…
News February 36 Big Ideas for a New Decade in Retail
By Doug Stephens, President, Retail Prophet I had coffee recently with a friend who works in the mobile technology sector. We were talking about how much progress had taken place…
News February 3Macy’s, HSN, Sony Top Online Customer Satisfaction Charts From Foresee Results
Coming off the most critical selling period of the year in e-retail, U.S. retailers have been given an unexpected gift — an uptick in customer satisfaction. The 2009 ForeSee Results…
News January 28The Wet Seal Taps “Shop With Me” Platform to Offer Social Shopping
Apparel & accessory specialty retailer Wet Seal recently launched the Shop With Me application from Sesh, Inc., a real-time, interactive social shopping application on www.wetseal.com. Sesh’s technology platform is designed…
News January 28Microsoft & Intel Partner To Transform Digital Signage Experience In Retail
The digital signage market reached $3.9 billion in total revenue in 2009 and is expected to continue to grow at a rate of 20% annually, according to IMS Research. Retail…
Features January 28Shopping to the Senses: Harnessing Consumers’ Impulse Factor
By Terri Goldstein, CEO, The Goldstein Group Editor’s Note: This is the first installment in a new monthly series by shopper marketing specialist, Terri Goldstein. With more than 20 years…
News January 28Is The Retail World Ready for Digital Receipts? Intuit & Others Primed For Paperless Checkout
During the checkout process today, consumers often leave the store with a paper receipt longer than their arm. Not only does this process fly in the face of the green…
Features January 21Target Uses Guest Intelligence To Drive Marketing Strategies
By analyzing customer-driven data from market basket analysis and sales by category Target Corporation is learning new ways to market and merchandise products within its 1,700+ big-box stores. The fifth…
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