Retail TouchPoints

Latest Posts

Shopper Insights Solution Drills Down To Uncover Sales, Buy-Rate Trends

As the retail industry continues to work to get to know shoppers on a personal level, DemandTec has introduced a new Software-as-a-Service (SaaS) solution called Shopper Insights. The solution has…

News May 13

5 Strategies to Optimize Assortment Based on Customer Buying Patterns

By Radhika Subramanian, CEO, Emcien Corporation Walmart’s announcement of a SKU rationalization project confirms the importance of this initiative for all retailers. In SKU (Stock Keeping Unit) rationalization, a retailer examines…

News May 13

Solution Spotlight: Endeca Commerce Suite Taps Web 2.0 To Optimize Online Customer Experience

Concept:An Endeca-powered dynamic storefront is designed to present the most relevant and compelling content to customers, based on their specifications, at each step of the online shopping experience.  By incorporating…

News May 13

COLLOQUY Names Best Loyalty Marketing Initiatves

In its most recent issue, COLLOQUY magazine celebrates its 20th anniversary with a list saluting the leading loyalty innovations of the past two decades. Highlights from 1990 to 2010 tracing…

News May 12

Social Media Analytics Turns Customer Sentiment into Actionable Data

While many retailers may still be working to best utilize the data they currently collect —such as sales per store, region or time period — they now need to up…

News May 6

Satisfaction with Top 100 E-Retailers Rebounds to All-Time High

Satisfaction with Top 100 e-retailers rebounded from a dive this time last year, to an all-time high score of 78 points out of 100, a five-point increase, according to ForeSee…

News May 6

Retail TouchPoints Q&A with Pehr Luedtke, CEO, PowerReviews

The power of word-of-mouth is clear in retail. As a matter of fact, 61% of people rely on user reviews for product information or research before a buying decision is…

News May 6

Rite Aid Launches Free wellness+ Customer Rewards Program Nationwide

Rite Aid customers and patients nationwide now can sign up for Rite Aid’s new wellness+ customer rewards program designed to provide members with free health and wellness benefits, in addition…

News May 3

Steve Madden Puts Mobile Storefront to Work for Customers

Mobile madness has struck the retail industry full force in the last year. The potential to lend yet another channel to the customer offers a supplement to the customer experience,…

News April 29
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