Retail TouchPoints

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From the Source’s Mouth: What Consumers Say About Live Chat

Shoppers rely on live chat technology for a variety of sales and servicerelated functions, including answering questions prior to making a purchase, getting help with the checkout process, and inquiring…

Executive Viewpoints September 8

Ezeedata Supplies Detailed Product Information To Increase Search Exposure

Concept: Internet search has motivated shoppers to conduct more product research prior to purchasing, and avoid impulse buys. According to Google, 83% of “moms” research online after seeing a product…

News September 8

Bulletin Board: Week of 9-8-11

Epicor Introduces Mobile Retail POS To Improve Customer Service, Partners With Global Bay Epicor recently announced that its Retail Store POS is now mobile-enabled for easy deployment and use on…

News September 8

Urban Decay Launches e-Commerce Site To Eliminate Manual Processes And Enhance Shopper Engagement

To support the growth of its online business and maximize international exposure, cosmetic retailer Urban Decay has launched a new e-Commerce site, which is equipped with social engagement tools and…

News September 7

The State Of Labor In Retailing: Taking The Lead From Innovators

Editor’s Note: This article is an excerpt from one of RetailWire’s recent online discussions. Each business morning on RetailWire.com, retail industry execs get plugged in to the latest news and…

Features September 6

The University Co-op Adds iPhone App To Optimize Cross-Channel Exposure

The University Co-op, a provider of University of Texas memorabilia and a non-profit corporation owned by university students, faculty and administration, recently announced the launch of its new iPhone-shopping app.…

News September 2

Transforming One-Time Buyers Into Loyal Customers

Part 2 of the Retail TouchPointsCustomer Loyalty Report (Read Part 1 →) Due to consumers’ growing interest in mobile and social media applications, retailers are opting to implement tactics within…

News September 1

Google, Rue La La Executives Among Keynote Speakers At 2011 Shop.org Event

During Shop.org 2011 in Boston, Google’s VP of Commerce, Stephanie Tilenius, will highlight the top mobile tactics Google will be focusing on in the coming year. Tilenius also will reveal…

Features September 1

Back-To-School 101: A Crash Course In Effective Email And Social Media Marketing For The Season

As summer comes to a close, kids reluctantly trade in their swim trunks for school supplies. The back-to-school season holds tremendous significance for consumers and marketers alike. Back-to-school is the…

Executive Viewpoints September 1
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