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InkJet Superstore Accepts Customer Engagement Award
During the National Retail Federation conference, we honored InkJetSuperStore with a Customer Engagement Award for the Social Media Marketing category. InkJetSuperStore’s use of TurnTo’s social Q&A dramatically increased customer engagement,…
Executive Viewpoints February 1TouchPoints TV: Kelly O’Neill, Oracle Retail
Kelly O’Neill, Oracle Retail O’Neill, who joined Oracle Retail along with the ATG acquisition, discusses the integration of commerce and business operations. “It’s a fascinating time in retail,” she notes.…
News February 1TouchPoints TV: Ravi Bagal, Verizon
Ravi Bagal, Verizon Bagal explains Verizon’s definition of omnichannel. He notes that consumers want a single experience with retailers across any touch point. Bagal points out that any retailer contemplating…
News February 1TouchPoints TV: Diana McHenry, SAS
Diana McHenry, SAS A primary theme for SAS this year is: “It’s all about the customer,” says McHenry. She also discusses high-performance retailing. SAS released new retail planning and price…
News February 1TouchPoints TV: Tim Callan, RetailNext
Tim Callan, RetailNext Callan discusses ways to extract data from retail stores through the use of video cameras and real-time analytics. As more consumers navigate to e-Commerce sites, retailers must…
News February 1TouchPoints TV: Ken Goldberg, Real Digital Media
Ken Goldberg, Real Digital Media Retailers are incorporating digital signage into their marketing strategies in an effort to improve customer loyalty. In this TouchPoints TV segment, Goldberg shares his thoughts…
News February 1TouchPoints TV: Mark Kelso, Pamida
Mark Kelso, Pamida Kelso shares the retailer’s work with pricing optimization from Revionics. “Revionics offered us the ability to manage the unmanageable,” he says. “It’s almost impossible to analyze anything…
News February 1TouchPoints TV: Richard Ventura, NEC Display Solutions
Richard Ventura, NEC Display Solutions As shoppers continue to tap into their mobile devices and the web to browse and buy items, retailers must go above and beyond to grab…
News February 1TouchPoints TV: Terri Pare, Simon Pearce; Jeff Marker, Junction Solutions
Terri Pare, Simon Pearce; Jeff Marker, Junction Solutions Marker talks about the Microsoft retail solutions partnership with Junction. He explains the importance of customer-centricity and empowering the consumer to shop…
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