Retail TouchPoints

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Books-A-Million Partners With Checkpoint Systems To Enhance Customer Experience Through EAS Solution

Books-A-Million has teamed with Checkpoint Systems to reduce shrink and enhance the in-store customer experience through Checkpoint’s electronic article surveillance (EAS) solution. With more than 250 stores in 31 states…

News November 25

New Study Reveals Email Messaging Can Offset Shopping Cart Abandonment Rates

Retailers are developing better messaging that discourages online shopping cart abandonment, a major concern in e-Commerce, and entices online shoppers to process their orders. The average abandonment rate jumped from…

News November 23

Gilt Groupe Extends Flash Sales To More Than 100 Countries

Consumers are gravitating to flash sale sites in an effort to obtain designer goods at a highly discounted price. Due to increased demand, Gilt Groupe has implemented the FiftyOne platform…

News November 22

Optimizing In-Store Customer Service During The Holiday Shopping Season

Black Friday is days away and retailers are arming store associates with excess inventory to satisfy shoppers looking for the best buy. While merchandising is vital for a successful holiday…

News November 21

TouchPoints TV: Scott Silverman, Ifeelgoods

Scott Silverman, Ifeelgoods Gamification is coming to the forefront as shoppers continue to tap into foursquare and shopkick to receive points and coupons in exchange for store check-ins. In this…

News November 21

GourmetGiftBaskets.com Taps Online, Email Targeting To Boost Customer Engagement

Targeting and personalization strategies allow retailers to refine marketing materials, offers and messaging based on consumer preferences. By analyzing browsing and buying behavior, best-in-class retailers have acquired a loyal consumer…

News November 18

Connecting The Dots Between Mobile Marketing And Commerce

Part 2 of the Retail TouchPoints Mobility Report Mobile technology is becoming a necessary component of the retail experience that helps consumers obtain news and information in real time. As…

News November 16

Oracle’s Cross-Channel Commerce Platform

Following Oracle OpenWorld 2011 held in San Francisco in October, Retail TouchPoints connected with Mike Webster, General Manager of Oracle Retail, and asked him to elaborate on Oracle’s cross-channel commerce…

Executive Viewpoints November 16

Open-Source Supermarket API Enhances Data Availability, Includes 150,000 Items In 2,400 Grocery Stores

Concept: Supermarket API is an open source application-programming interface specifically designed for the grocery industry. Developed by AisleFinder, an online and mobile solution for item navigation in grocery locations, the…

News November 16
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