Retail TouchPoints

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7 Steps To Keeping Customers Captivated With Mobile Apps

With the continued rise of smartphones, most retailers are looking for ways to open and realize the full potential of the mobile channel to increase customer engagement, convenience, and loyalty.…

News February 21

Clienteling: The Fast Shopper In A Slow Store

Shoppers natively are impulse consumers. They buy in what retailers call, “5 by 5” (five seconds by five feet).  At home they may write out lengthy shopping lists and do…

News February 21

NCR Expands Predictive Services To The POS

For many retailers, in-store success hinges on the efficiency of checkout systems — both self-checkout and the traditional POS. Merchants can prevent unsavory customer relationship issues by having visibility into…

News February 21

Kroger Receives 20 Billionth Pound Of Product In Sustainable RPC

Kroger received shipment of its 20 billionth pound of product in a reusable plastic container (RPC) from IFCO, a logistics service provider generating more than 125 million RPCs globally. The…

News February 21

Neiman Marcus Selects ChoiceStream’s CONNECT, Drives Personalized Recommendations Online

Luxury retailer Neiman Marcus has selected a product recommendation service from ChoiceStream to deliver a personalized shopping experience in its online stores. ChoiceStream’s CONNECT guides consumers’ online shopping experiences by…

News February 21

Retailer Education Forum To Share Insights On Multichannel Marketing

The Platt Retail Institute (PRI) will host the Retailer Education Forum And Digital Signage Expo 2012 on March 6 at the Las Vegas Convention Center. The event, sponsored by Intel…

News February 21

Monthly Report Highlights Consumer Buying Patterns, Walmart Voted Best Place To Shop

As the U.S. unemployment rate continues to decline, consumers are less concerned with the job market compared to 30 days ago, and less inclined to curtail spending, according to a…

Features February 20

Best Buy Executive Shares Top Tips For Optimizing Loyalty Initiatives

Today’s retailers are focusing more on shrinking budgets and retaining customers than acquiring new ones. As a result, many are revamping and monetizing their loyalty programs to ensure their brands…

News February 16

TouchPoints TV: Jason Taylor, Usablenet

  Jason Taylor, Usablenet Taylor highlights the evolution of mobile and social commerce, as well as the key characteristics of a successful mobile optimized web site and application. Taylor also…

News February 16
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