Retail TouchPoints

What Not to Wear to Stores [Infographic]

       It’s not you, it’s what you’re wearing! Have you ever walked into a store and felt you fit right in with the employees? This infographic explains what consumers can…

Nu Skin Taps Translation Applications To Optimize Localization Strategies

A leading challenge of international expansion, whether physical or web-based, is language barriers. Nu Skin Enterprises, Inc., an international merchant of anti-aging and skin care, faced this obstacle when creating…

Preparing For Social Commerce, Quickly By Debbie Hauss, Editor-in-Chief Admittedly, it’s taken me a while to jump on the social media bandwagon. I watched the movie “The Social Network” with…

M.Video Rolls Out Third Phase of Predictix Solution

Better control over assortment, forecasting and replenishment helps retailers improve service levels, reduce overstocks and stock-outs, and deliver higher levels of customer satisfaction. This control is imperative to retailers with…

The Returns Rampage [Infographic]

Click the image to view this infographic on product return rates.

Analyzing The Mobile Consumer: Shifting Behaviors And Preferences Create Opportunities For Innovative Retailers

 The following article is Part I of a two-part series covering Analyzing The Mobile Consumer: Shifting Behaviors And Preferences Create Opportunities For Innovative Retailers. Part II will appear in the…

7 Steps To Keeping Customers Captivated With Mobile Apps

With the continued rise of smartphones, most retailers are looking for ways to open and realize the full potential of the mobile channel to increase customer engagement, convenience, and loyalty.…

Clienteling: The Fast Shopper In A Slow Store

Shoppers natively are impulse consumers. They buy in what retailers call, “5 by 5” (five seconds by five feet).  At home they may write out lengthy shopping lists and do…

NCR Expands Predictive Services To The POS

For many retailers, in-store success hinges on the efficiency of checkout systems — both self-checkout and the traditional POS. Merchants can prevent unsavory customer relationship issues by having visibility into…