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TouchPoints TV: David Sikora, Digby
David Sikora, Digby Dave Sikora, CEO of Digby discusses location-based marketing in order to help retailers engage with retailers in-store. Digby works with Cabela’s, Bed, Bath & Beyond and…
News October 2Apple Passbook Offers Retailers Greater Opportunity For Mobile Engagement
Apple has once again taken the market by storm with the introduction of the iPhone 5, but arguably the most significant news recently from the communications innovator is the Passbook…
News October 1Aberdeen Report Highlights Impact Of Technology On Loyalty Programs
As more retailers develop customer loyalty programs, most are opting to outsource the different technology components. Because outsourcing can introduce complications of integrating data streams and technology, an in-house loyalty…
Features October 1The New World Of Application Performance Management
Studies have shown that poor performance of e-Commerce web sites can directly result in loss of revenue, poor customer satisfaction and damaged reputation. According to Forrester Research[1], users expect pages…
Executive Viewpoints October 1Avaya Enhances Call Center Technology With Mobile, Video And Social Media Interaction
As the number of methods and devices available for customer interaction continues to grow, consumers have become less tolerant of unsatisfactory merchant services, particularly customer support. New call center technology…
News October 1Town Shoes Rolls Out Inventory Management Solution
Town Shoes, a mall-based retailer of high-grade footwear and fashion accessories, fully implemented Vision Merchandising and Vision Store solutions from Jesta I.S. across 69 newly acquired Canadian stores ― in…
News October 1adidas Partners With RedPrairie To Improve Workforce Management And Stakeholder Benefits
adidas selected the RedPrairie Workforce Management (WFM) solution to increase employee productivity, optimize scheduling and deliver optimal customer service at its Singapore retail locations. The sports apparel merchant already is…
News October 1E-Commerce, Mobile And Social Are Top-Of-Mind Holiday Strategies
As the 2012 holiday season approaches, retailers are striving to determine the most effective ways to engage consumers across channels. While mobile and social will drive holiday success, e-Commerce will…
Features October 1Facebook Unveils New Gifting Capabilities To Keep Pace With E-Commerce
Facebook yesterday launched Facebook Gifts, a new feature on the social network that allows users to purchase and share gifts with friends and family. “Every day, millions of people share…
News September 28
