Retail TouchPoints

adidas Partners With RedPrairie To Improve Workforce Management And Stakeholder Benefits

adidas selected the RedPrairie Workforce Management (WFM) solution to increase employee productivity, optimize scheduling and deliver optimal customer service at its Singapore retail locations. The sports apparel merchant already is…

E-Commerce, Mobile And Social Are Top-Of-Mind Holiday Strategies

As the 2012 holiday season approaches, retailers are striving to determine the most effective ways to engage consumers across channels. While mobile and social will drive holiday success, e-Commerce will…

Facebook Unveils New Gifting Capabilities To Keep Pace With E-Commerce

Facebook yesterday launched Facebook Gifts, a new feature on the social network that allows users to purchase and share gifts with friends and family. “Every day, millions of people share…

All Retailers Can Succeed In The Tech Titan Era

Just a few years ago, Amazon only sold books, Apple sold computers, eBay connected buyers and sellers of used goods, Facebook didn’t exist, and Google was a search engine. Today…

Goal Zero Boosts High-Tech Product Sales With Multimedia Training Platform

Store associates are vital contributors to shoppers’ brick-and-mortar browsing and buying experiences. Stellar in-store employees act as first-hand brand ambassadors that educate customers on specific products, offer item recommendations and…

Site-To-Store Very Convenient – In Theory By Lorna Pappas, Contributing Editor Roughly 80% of merchants believe that empowering consumers to purchase, take delivery or return a product through the channels…

Fox Head Launches Mobile Site Targeting Youth Market

As the 2012 holiday shopping season approaches, many retailers are executing smartphone and tablet commerce strategies to drive increased engagement and awareness. In fact, mobile will play a starring role…

TouchPoints TV: Michael Benadiba, OrderDynamics

  Greg Flynn, SVP of Products, Brainshark Larger retailers successfully are keeping a constant pulse on the wants and needs of their customers. However, smaller retailers are struggling to keep…

TouchPoints TV: Mike Ouellette, OwnerIQ

  Mike Ouellette, OwnerIQ Retailers are striving to better understand the browsing and buying behaviors of today’s digitally-savvy consumers. OwnerIQ helps retailers get an in-depth look at their customers online,…