Retail TouchPoints

Finish Line Transitions To Mobile POS, Targets Time-Starved Holiday Shoppers

In an effort to boost sales and customer satisfaction this holiday season, best-in-class retailers eagerly are testing and rolling out optimal customer-facing mobile initiatives. From apps to m-POS, there are…

Groupon Enters mPOS Space, Launches Restaurant iPad App

Groupon has entered the restaurant POS system market with a new offering called Breadcrumb, an iPad-based mobile POS application. With the restaurant-focused app, Groupon is going head-to-head with traditional restaurant…

Foot Locker Improves Customer Satisfaction With Traffic Intelligence Solutions

Retailers are seeking more effective tools and technologies to help them understand consumers’ in-store browsing and buying journeys. In doing so, organizations can pinpoint peak traffic days and times, and…

Maybe It’s Time To Embrace Showrooming By Debbie Hauss, Editor-in-Chief The term “showrooming” carries with it a very negative context. Often the context of the discussion around showrooming is how…

Exclusive Survey: Increasing Profits From Cross-Channel Shoppers

Most retailers are realizing that their cross-channel customers are more profitable than their single-channel customers. Armed with that knowledge, merchants must figure out how to best reach those valuable shoppers.…

U.S. Consumers Prefer Shopping On E-Commerce Sites Over Social Networks

Numerous studies have indicated that consumers are utilizing social networking sites to learn about sales and new products, and interact with their favorite brands. However, new study results from hybris,…

Showrooming: Scourge Or Inspiration

Retailers globally are terrified of being turned into “showrooms” for their online competitors. And their fear is real.  Research firm Gartner reported that global mobile payment transactions will surpass $171.5…

Email Remarketing Tackles Shopping Cart Abandonment

Approximately 80% of online shoppers have placed items in their digital shopping carts then left the sites without completing a transaction, according to a recent study from comScore. While shopping…

Heartland Payment Systems Saves Merchants More Than $262 Million

Heartland Payment Systems has announced the financial growth of its U.S. merchant customers, who have gained more than $262 million in signature debit savings since the payments processing company implemented…