Retail TouchPoints

Foodland Streamlines Staff Management With Traffic Counting

Today’s time-starved consumers want to complete transactions quickly and seamlessly, especially in grocery stores, where shoppers are rushing to complete their lists and move to check out. To ensure shoppers…

TouchPoints TV at #NRF13: Scott Knaul, Workforce Insight

  Scott Knaul, Vice President of Retail, Workforce Insight Knaul discusses the current Workforce Benchmarking Survey, being conducted among the retail community. The research covers workforce solutions and strategies, helping…

Harnessing Social Media Feedback To Fuel Your Marketing CampaignsBy Alicia Fiorletta Because shoppers are leveraging a variety of channels to browse and buy, they have an array of opinions to…

Mobile Showrooming Leads To Increased Price-Matching In 2013

Following is Part 1 of the Retail TouchPoints series focused on Pricing Challenges In An Omnichannel World. Part 2, which offers insights into how retailers are tailoring their pricing strategies…

The Four Phases Of E-Commerce Consumer Engagement

Ultimately, every brand wants to reach the pinnacle of consumer engagement. In e-Commerce, that might mean having the latest and greatest technology or the coolest new features. Regardless, the ability…

Bad Experiences Equal Lost Customers

A recent survey of 5,000 consumers confirms that customers may abandon a company following a bad experience, but they are less likely to abandon a retailer or Internet service provider,…

Medallia Launches Social Feedback Solution

More consumers are turning to social networks to share their feedback on products and retail experiences across channels. Increasingly consumers also are taking note of opinions shared by friends and…

X2 Computing Unveils Mobile Picking For Home Shopping Operations

X2 Computing, a provider of mobile computing solutions, announced the availability of Mobile Picking, an order fulfillment tool that can increase the efficiency of product picking for retailers with home…

ParTech Releases New POS Solution At NRF

ParTech, Inc., a solution provider specializing in retail and hospitality markets, has unveiled a new POS terminal at the 2013 NRF BIG Show. The PAR EverServ 7000 was designed to…