Retail TouchPoints

Local Merchants Rethink Daily Deals As Groupon Sees Rise In Holiday Sales

Following a bumpy ride with daily deal sites, some retailers are questioning the value of the strategy. A small percentage (15%) of U.S. consumers over the age of 12 are…

Calls Answered In Under 60 Seconds Generate More Purchases

Though merchants’ rapid responses to customer phone calls clearly impact a consumer’s likeliness to buy from and recommend a brand, some companies keep consumers holding more than a minute before…

Fanzz, a sporting goods retailer, successfully implemented a self-serve mobile station for shoppers. The fixed iPads stations empower shoppers to order items without help from store associates. As a result,…

Fanzz Empowers Shoppers With Self-Serve Tablet Stations

 There are several ways retailers can integrate tablets into brick-and-mortar engagement strategies. One tactic is to equip on-floor store associates with mobile devices to help customers browse inventory and complete…

NCR Acquires Retalix For $650 Million

NCR Corp. has announced today that it will acquire Retalix Ltd., a provider of POS and supply chain software and services. The agreement is worth approximately $650 million, or $30…

Holiday Sales Are Up, But Experts Debate Impact Of Early Thanksgiving Openings

It has been a jolly holiday season so far for retailers, with Thanksgiving weekend garnering positive results nationwide. More than 35 million Americans visited retail stores and e-Commerce sites on…

Musician’s Friend Unveils New Tablet Catalog For Mobile-Savvy Shoppers

Nearly half (44%) of consumers plan to shop on a tablet this holiday season, according to the Zmags 2012 Holiday Shopping Survey. Additionally, 45% of these mobile-savvy shoppers plan to…

Motorola Releases Secure Access Solutions To Fuel BYOD And Mobile Marketing Efforts

More than half (56%) of retailers plan to offer Wi-Fi guest access to shoppers to improve the customer experience in stores, according to Motorola Solutions research. By doing so, these…

Neiman Marcus Partners With Target To Offer Holiday Shoppers Luxury At A DiscountBy Alicia Fiorletta, Associate EditorIt’s official — the holiday season has begun! Although I’ve gotten older and the…