Retail TouchPoints

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Inconsistent Pricing Across Channels Remains A Key Challenge For Retailers

  Following is Part 2 of the Retail TouchPoints series,Pricing Challenges In An Omnichannel World. Part 3, which will look at best-in-class retailers competing beyond price to improve shopper loyalty,…

News January 28

Mobile Commerce Opportunity In Emerging Markets

The Unites States has long been the pioneer of eCommerce. When retailers first became aware of the internet’s potential for shopping anywhere, at anytime, America was the quickest to adapt…

Executive Viewpoints January 28

Getting It Right: Customer Service Is Key To Ensuring Loyalty

Customer service continues to be an area of strong focus for retailers. In fact, most (86%) said they viewed customer service as very important to their organizations, followed by 64%…

Features January 28

Solution Roundup: 10 Companies Provide Retailers With New And Updated Solutions

Retailers are seeking innovative solutions and services to help them better keep pace with a variety of trends across digital and physical channels. Below is a snapshot of 10 companies…

News January 28

Payvment Leaves Social Commerce Space, Refers Customers To Ecwid

Payvment, a social commerce platform, today announced its departure from the social commerce space. The company is referring all current customers to Ecwid, a provider of a cloud-based, store-builder software…

News January 28

Perry Ellis Boosts Customer Engagement With Mobile POS

More retailers are recognizing the variety of potential benefits they can gain by implementing mPOS in stores. For example, arming store associates and managers with tablets helps retailers improve customer…

News January 28

TouchPoints TV at #NRF13: Robert Danahy, Zebra Technologies

  Robert Danahy, Zebra Technologies Robert Danahy, Director of Mobile, Desktop and Wireless Technology at Zebra talks with RTP Publisher Andrew Gaffney about the company’s recent expansion of mobile POS…

News January 25

Sephora Sees 167% Boost In Mobile Orders During 2012

Mobile has become an essential shopping tool for consumers. In fact, during the 2012 holiday season, 80% of smartphone and tablet users tapped their devices to browse and buy inventory,…

News January 25

Crocs, a retailer and manufacturer of casual footwear, is upgrading to the SAP Apparel and Footwear supply chain management application from SAP Retail. Implementation is underway at Crocs, which selected…

Executive Viewpoints January 25
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