Retail TouchPoints

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5 Decisions That Will Increase Customer Passion For Your Brand By Jeanne Bliss, Author and President, CustomerBLISS When you make decisions that respect and honor customers, you will earn their…

Executive Viewpoints May 28

New SDL Survey Reveals Global Mobile And Social Consumer Preferences

Consumers’ browsing and buying strategies are extending across digital and physical channels. As a result, shoppers are demanding seamless and consistent brand experiences, regardless of the technologies and touch points…

Features May 28

Traffic Intelligence: The Science Of Shopper Conversion

Few retailers actually measure how many people are in their stores. Without direct knowledge of store traffic, advertising and promotion performance, weather and seasonality effects, and conversion of shoppers to…

Executive Viewpoints May 28

RichContent Curates Web Content In Real Time For Each Site Visitor

As consumers continue to demand more personalized e-Commerce interactions, “retailers need to stand out from the crowd and find ways to deliver a unique, exceptional shopping experience,” said Deena Amato-McCoy,…

News May 28
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10 Retailers Receive 2013 Channel Innovation Awards

 In its third year, Retail TouchPoints is proud to present Channel Innovation Awards to 10 deserving retail companies. This award program is designed to honor retailers who are achieving cross-channel…

Features May 28

Brands And Retailers Are Leaving Offline Revenue On The Table

The Internet has revolutionized the way shoppers interact with brands and retailers.  We browse, shop, compare product features and pricing — and we’re buying more online every year.  Naturally, brands…

Executive Viewpoints May 28

VTech Recovers $63,000 In Revenue With Targeted Email Campaign

Shopping cart abandonment is a top pain point retailers across verticals face daily. In fact, approximately 80% of all online transactions are discarded before transaction, according to research from Rejoiner,…

News May 24

Biltmore House Ties Card-Linked Offers To Long-Term Sales And Loyalty

Many merchants are leveraging card-linked offers to connect with potential and existing customers, boost brand awareness and increase sales in target markets. The Biltmore, an estate, hotel and spa based…

News May 23

SDL Releases Fredhopper 7.5

SDL, a data and analytics solution provider, today launched SDL Fredhopper 7.5, a cloud-based solution that helps retailers execute predictive targeting, personalization, search and merchandising online. The platform was designed…

News May 22
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