Retail TouchPoints

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Rewards Motivate Moms Influencing $2.4 Trillion Each Year

Offering rewards helps retailers engage with today’s digitally savvy consumer. In fact, research shows most moms (81%) are more likely to respond positively to brands that offer incentives, and 72%…

Features May 31

American Eagle Outfitters turned to JDA Software to help transition and fortify two brands — American Eagle and Aerie. These brands are sold in more than 1,000 North American stores…

Executive Viewpoints May 31

Blending The Old And New By Kim Zimmermann, Managing Editor I had the pleasure of attending Internet Week New York last week, and of course technology was the main topic…

Executive Viewpoints May 30

Internet Week NY: Retailers Strive To Utilize Technology With A Human Touch

While it is easier than ever to connect with customers in a wired world, retailers are looking for ways to add technology and automation without losing the human factor. That…

Features May 30

Capgemini And SAP Create Packaged Solutions That Leverage Big Data

Capgemini, a technology performance consultant, announced a partnership with SAP AG to provide packaged retail business solutions for real-time insights for faster time-to-value. The new Capgemini Extreme Applications for Retail…

News May 29

Mobile “Mind Shift,” Trends And Successes Discussed During Webinar

With 3 billion smartphones in use by the end of 2017, mobile is fast becoming consumers’ primary touch point, according to a recent webinar, titled: “The Smartphone & Tablet Experience.”…

News May 29

CXPA Launches New Certification Program

The Customer Experience Professionals Association (CXPA), an international non-profit organization, announced plans to launch a Certified Customer Experience Professional (CCXP) certificate program during 2013. The initiative is designed to acknowledge…

News May 28

GameQuestDirect.com Cuts Costs By 60% With GoECart

GameQuestDirect.com, a video game eTailer, replaced multiple e-Commerce systems with a single, all-in-one e-Commerce technology platform from GoECart. The GoECart 360 suite decreased costs by 60% and increased video game…

News May 28

Connected Consumer Series Helps Retailers Position For Success

Top retail thought leaders converged online last week for the second annual Connected Consumer Series. Hosted by Retail TouchPoints, the four-day event featured retail executives, analysts and solution providers as…

Features May 28
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