Retail TouchPoints

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Cashing In With Social Loyalty Programs

Loyalty programs, frequent buyer initiatives and punch cards have been used for decades to help retailers connect with consumers and drive incremental sales. But with the rise of mobile and…

Executive Viewpoints July 25

Gift Card Purchase And Use Is On The Rise

Most consumers (91.4%) plan to give one to three gift cards as gifts in the next three months, according to a survey released in June by the Retail Gift Card…

News July 25

How Loyal Is Loyal? By Kim Zimmermann, Managing Editor Just for giggles I took out my keychain to see how many loyalty cards I have. The current count is a…

Executive Viewpoints July 24

Shopkick Adds Direct Purchasing To Mobile App

Mobile shopping reward platform developer shopkick has updated its app with several new features, including allowing users to complete purchases from more than 30 retailers directly through the app. Additionally,…

News July 24

Red Robin Empowers Millennial Employees With Social Enterprise Solutions

Companies in the retail, hospitality and restaurant industries are revising their communication strategies to better connect with millennial employees who use technology and social media on a daily basis. Gourmet…

Features July 24

Retailers Seek To Differentiate, Customize Loyalty Programs

  Following is Part 1 of the two-part report, titled: Customer Loyalty In 2013 And Beyond. In this article, customer loyalty experts and retail thought leaders discuss the ways retail…

News July 23

Wall Street Journal Exec To Deliver Keynote At RetailNOW 2013

Thousands of retail technology vendors, solution providers, system integrators and retailers are expected to converge during the annual RetailNOW Conference to network and learn about emerging industry trends. The event,…

Features July 23

Tips For Innovating Through Automation

Over the past few months, the retail industry has started to see economic recovery with U.S. online retail sales surpassing $50 billion in Q1 2013.[1] The U-turn in consumer spending…

Executive Viewpoints July 23

Mobile Improves Customer Loyalty And Personalization

Approximately half (46%) of retailers have a mobile strategy in place and see increased loyalty and personalization, not transactions, as the primary payoffs, according to a recent study from EPiServer.…

Features July 23
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