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Winning Customer Loyalty In A SoMoLo World
At Retail TouchPoints, we’re constantly covering how shoppers today are more connected, empowered and savvy than ever before. As a result, many retailers are finding that their target customers are focusing…
Executive Viewpoints August 1Merchant Warehouse Partners With RetailEdge To Expand Mobile Capabilities
Payment technology provider Merchant Warehouse is partnering with RetailEdge, a POS software solution company, to integrate with the Genius Customer Engagement Platform. The RetailEdge POS solution provides the ability for…
News July 31C. Wonder Exec Shares Tips For Social Success In Retail
Over the last few years, the social media space has evolved dramatically. Initially Facebook and Twitter were created to be outlets for friends and family to connect. Now they are…
Features July 31Is Pay-By-Face Going Too Far?
By Debbie Hauss, Editor-in-Chief I just can’t get the image of John Travolta and Nicolas Cage from the movie Face/Off out of my mind since last week when my son…
Executive Viewpoints July 31Retailers Create Omnichannel Brand Experiences To Surpass Back-To-School Projections
The back-to-school season is a key time for retailers to gauge consumer sentiment and spending patterns, as well as browsing and buying preferences across all channels. It also is a…
Features July 30CIOs: Learn How Managed Services Can Help Your Business
To differentiate the customer experience and offer the seamless, multichannel experience that consumers demand, retail CIOs must reliably and cost-effectively converge their digital and physical channels, while navigating the complexity a multi-vendor, multichannel IT…
Executive Viewpoints July 30Using Omnichannel Tactics To Cement Customer Loyalty
Following is Part 2 of the two-part report, titled: Customer Loyalty In 2013 And Beyond. In this article, customer loyalty experts and retail thought leaders discuss how to effectively integrate…
News July 30Are CPG Manufacturers Up To The Retail Challenge?
You don’t read a lot about how technology adoption differs based on the way various industries operate. For example, in services sectors like retail or banking, a high priority is…
Executive Viewpoints July 30Digital Marketers To Spend 35% More On Tag Management Solutions
Tag management systems are designed to help marketers implement and maintain online applications more efficiently, and without aid from IT. These solutions enable retailers to deploy and manage a plethora…
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