Retail TouchPoints
Register Now: Join Executives from Lowe’s, Academy Sports + Outdoors, Bain & Company and PwC for The Holiday AI Stack Webinar
Top Stories
Latest Posts
Consumers Shy Away From Secured In-Store Products
As many as 60% of consumers have admitted to not purchasing a product due to difficult in-store security measures, according to a report released by packaging solutions company MeadWestVaco Corp.…
Features October 15Geoscape Intelligence System Gathers Consumer Data For Multicultural Marketers
Today’s retailers must be equipped to effectively market to a variety of cultures based on specific customs. However, as customer preferences shift at an extraordinary pace, it is imperative that…
News October 15Why Customer Service Is The Achilles Heel Of Omnichannel
Susan, 29, recently ordered a couple of outfits from the web site of her favorite apparel retail chain. The next day, she decided she’d like to take one of the…
Executive Viewpoints October 15Hey SMBs, Things Are Lookin’ Up!
In the current state of the economy, keeping business going and thriving isn’t easy for anyone. But it seems like the small- and medium-sized businesses (SMBs) always get the short end of…
Executive Viewpoints October 15True Religion Brand Jeans Ramps Up Email Marketing Results With Monetate
Relevancy is key to successful email marketing, especially in the age of tech-savvy, multitasking consumers. In fact, 26% of consumers say they’ll mark an email as spam if the message…
News October 14Challenges Facing Retailers And 3 Ways Social Customer Care Can Help
By Joshua March, Founder and CEO, Conversocial Whether your customers are in-store or online, they expect quick resolution of their questions and issues on social. According to a report of…
Executive Viewpoints October 14Family Dollar Signs Five-Year Facilities Maintenance Deal With SMS Assist
Family Dollar Stores, a convenience retail chain, has signed a five-year contract extension with facilities management services provider SMS Assist. With the extended contract, SMS Assist will provide maintenance services…
News October 14Nominate A Retail Innovator: 2013 Customer Engagement Awards
Retail TouchPointsis now welcoming nominations for the 2013 Customer Engagement Awards! In its 3rd year, the Customer Engagement Awards will recognize retailers who are using creativity and innovation to deliver…
News October 13Becker’s School Supplies Doubles Revenue With New E-Commerce Site
At the beginning of every school year, teachers and educators must set up their classrooms, decorate and ensure they have all the materials they need to kick off the back-to-school…
News October 11
Latest Podcasts
Latest Resources
