Retail TouchPoints
Kroger Focuses on Execution as Shoppers Remain Under Pressure
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What Will The Future Of Digital Engagement Hold?
As a part of the retail industry, you most likely recognize that digital channels are becoming more important in your marketing, engagement and sales strategies. Whether you’re a retail executive,…
Executive Viewpoints November 19MyThings Brings Personalized Ad Retargeting To Facebook Exchange
In an era when the customer has real-time access to a plethora of product information, advertisements sometimes have little to no effect. Therefore, retailers have had to become more creative…
News November 18Target And Best Buy Embrace Showrooming
This is Part 2 of the Retail TouchPoints Showrooming report. In this article, readers will learn how Target and Best Buy are using showrooming to their advantage. Part 1…
News November 18In Online Retail The Best Are Always Different
The best and fastest growing online retailers have one common trait — they’re different. Online retailing is like being in a race: the companies that move the fastest and execute…
Executive Viewpoints November 18WoMI Revealed As Next-Generation Customer Experience Metric
Simple evaluations of customers’ shopping experiences can deliver the analytics retailers need to assess and improve the customer experience. Introduced in 2003, the Net Promoter Score (NPS), based on just…
Features November 18MICROS Commerce Platform Merges Customer Experiences Across Channels
Integrating customer touch points to provide an optimal customer experience remains a major challenge for retailers. MICROS Systems, an IT solution provider specializing in hospitality and retail industries, has introduced…
News November 18AnyGuest.com Taps Epson To Enhance Guest Ordering Application
AnyGuest.com, a mobile application designed to provide real-time food and drink ordering in restaurants, now is partnered with the OmniLink TM-T88V-i POS printer from Epson America to streamline ordering printing.…
News November 18Black Friday & Cyber Monday: Shoppers are Ready. Are Your Communications Systems?
By Adam Simpson, CEO, Easy Office Phone As two of the year’s biggest sales days approach, representing billions in revenues, retail-oriented companies and their partners must be prepared to address the…
Executive Viewpoints November 18The Coffee Bean & Tea Leaf Generates Local Buzz With MomentFeed
To be successful at social media, it is no longer enough for merchants to simply blast the same offers and messages to hundreds — or thousands — of consumers simultaneously.…
News November 18
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