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USPS Updates Mobile App To Deliver Improved Holiday Results
During the holiday season, retailers are competing for consumers’ eyes and dollars by offering a plethora of sales, door-busters and giveaways. However, mail and package delivery organizations, such as the…
News November 6While Technology Can Help Reduce Shrink, Don’t Overlook Honest Employees
By Kim Zimmermann, Managing Editor Obviously, there are people in every profession who are going to steal from the company they work for, even if it is a few pens…
Executive Viewpoints November 6Retail Orphan Initiative Celebrates Fifth Year Of Helping Children Worldwide
The Retail Orphan Initiative (RetailROI), a charitable foundation created to help more than 400 million vulnerable children worldwide, is celebrating its fifth anniversary. Since its inception, RetailROI has helped more…
News November 6Who Owns The Customer Experience?
Whether it is a Chief Customer Officer, Chief Omnichannel Officer or another C-level executive, retailers are debating the advantages and disadvantages of assigning an owner of the customer experience. A…
News November 5When It Comes To Mobile Marketing, Location Is EVERYTHING
You know the old saying: it’s all about location, location, and oh yeah, location. And it seems like location is becoming even more important, especially as mobile marketing evolves from…
Executive Viewpoints November 5The Global E-Commerce Roadmap
A few years ago, a lot of U.S. retailers were asking themselves, “Should I go global?” Today, that conversation has changed dramatically. Most U.S. merchants are now focused on what…
Executive Viewpoints November 4Tellbob Uncovers Customer Satisfaction With Surveys And Location Audits
Without an effective method to collect and analyze feedback, retailers cannot accurately track satisfaction levels among customers. As shoppers become more empowered and connected to their mobile devices, retailers are…
News November 4Top Five Ways Wi-Fi Is Transforming Retail Shopper Experience
“Customer is the king” and has always been. More so in recent times, when retail customers walk into the store, they are in a commanding position empowered with a Wi-Fi…
Executive Viewpoints November 4Improve Shopping Cart Options And Flexibility To Reduce Cart Abandonment
With shopping cart abandonment averaging 75%, retailers must find new ways to cut the losses. A new report provides insights into the decisions shoppers make during the online purchasing process,…
Features November 4
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