Retail TouchPoints
As Retailers Pile On Sales Events, Shoppers Report Discount Fatigue
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Professionals Favor Cloud-Based BI Solutions
More than half (54%) of professionals would choose a cloud-based business intelligence (BI) solution for over an on-premise solution. Just 14% of respondents said they would implement on-premise solutions, while…
Features October 22Have You Tackled The Big Data Debacle?
If you haven’t just yet, you aren’t alone. In fact, many retailers are still working towards collecting, integrating and leveraging customer data across all channels to create more relevant marketing…
Executive Viewpoints October 22Blueberry Diapers Expands Omnichannel Sales Via NetSuite SuiteCommerce
Blueberry Diapers, a cloth diaper manufacturer and eTailer, has expanded its distribution business to 22 countries since moving from a custom-built web site to NetSuite SuiteCommerce. Formerly known as Swaddlebees,…
News October 21Amrita Singh Uses BevyUp To Bring E-Commerce To Life
For generations, shopping has been an innately social behavior. But over time, the tradition of visiting the town shop with friends and family has evolved dramatically. Today, consumers can consult…
News October 21The Customer Service Answer Is Simple And Intuitive!
By Will Roche, Author, RocheonRetail blog Everybody wants to feel special and get a great deal! It is that simple. Think about it: When this experience happens to you, you…
Executive Viewpoints October 21Needle And TurnTo Partner To Speed Answers To Customer Questions
As part of a new partnership, Needle will now respond to customer questions through the Social Q&A platform from TurnTo Networks. Needle employees, called “Needlers,” are guaranteed to answer 50%…
News October 21Creating Face-To-Face Engagement Online
Frequent readers of the Retail TouchPoints blog know how much we love BaubleBar. The multichannel jewelry retailer has done a lot of really fun business initiatives across channels, including its social media…
Executive Viewpoints October 18Marketing To The Verge Culture
Many retailers are struggling to effectively connect and engage Millennial consumers. Although this demographic group is characterized as those 18 to 37 years old, Karmaloop is tailored to a very…
Executive Viewpoints October 18Google Folds StellaService Into Trusted Stores Program
Google has expanded the Google Trusted Stores program to include StellaService, a provider of customer service ratings and syndicated data for online retailers. The new partnership was announced at the…
News October 18
